Report: #504809

Complaint Review: Cricket Communications

  • Submitted: Mon, October 05, 2009
  • Updated: Mon, October 05, 2009
  • Reported By: Don''t Do Cricket — san antonio Texas USA
  • Cricket Communications
    United States of America

Cricket Communications DON'T DO CRICKET Internet

Show customers why they should trust your business over your competitors...

I puchased a broadband modem and a cell phone from Cricket over 4 months ago. I never recieved $100 worth of rebates. Every time I would get them on the phone we would mysteriously get disconnected.

I finally got tired of this and went and stood in line for over an hour at a superstoer. A super store is the only place that can help? I was told that my rebate had already been mailed and that I would recieve it in about 2 weeks?I waited 5 weeks and still no rebate.

 I have tried no less than 5 times scince then to contact the rebate department on the phone and the 3 times that I actually got to talk to someone we were mysteriously disconnected. It is obviouse that hanging up on the customer is a automatic trick to avoid paying the rebate.

 I will try to contact a government agency next and see if that does any good. I have a feeling that if you don't go to those extremes that they will not pay(THE AMERICAN WAY).


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