Complaint Review: Cricket Wireless - Nationwide
- Cricket Wireless Nationwide USA
- Phone:
- Web: www.cricketwireless.com
- Category: Telephones, Cellular Phone Companies
Cricket Wireless Refuse to refund unused service on canceled line same day after told to pay by CSR to cancel for refund. Nationwide
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I called to cancel 2 lines from my account and pay for the next moth service on the other 2 lines I was keeping. I was told by the CSR that I needed to pay the full 165.00 for the coming months service to cancel any lines, then after I paied I could call back and have the 2 lines canceled and a credit for the 2 lines service that was not used applied to my accout.
After making the payment and calling back to cancel the line and have the credit applied I was told that is not possible. I excilated it to a supervisor, and was told the same thing, that once paied they can never give credit or refund, even though the serivice was never used at all, and the payment was made 5 min before the request for cancel and refund.
I don't like being lied to, just to get another months service out of me! These lines are not going to be in use, and I am bing forced to pay for serive I have no use for!
This report was posted on Ripoff Report on 07/26/2016 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/nationwide/cricket-wireless-refuse-to-refund-unused-service-on-canceled-line-same-day-after-told-to-1319063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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