Cricket Wireless Took money out of my bank account San Deigo California

I had Cricket for less than two weeks last September, I returned the phone because the text messages were slow and I'm a big texter. So I returned the phone and got credited for that and swtiched to something else. I thought that was the end of that.

So two weeks ago they have taken out $56.07 out of my bank account. I don't know why, or how since they said they didn't have my account number on file, because I thought when I returned the phone that was it.

I went to the a retail store today, after going there two weeks before complaining about this and they said I would get my money back in about a week, it's been over two and I haven't seen anything. So when I went in there they basically didn't do anything and basically said that corporate wouldn't do anything because they don't really care.

I just want someone to do something because I don't want them to keep taking money out of my account and I'm not longer with them and haven't been since last September. I want someone to either explain the charge to me and give me my money back or give me my money back plain and simple.

K
Durham, North Carolina
U.S.A.