Cricket Wireless Leap Wireless International Inc. Forced to Keep Cricket Phone We Obviously Did Not Order San Diego California

Someone bought a Cricket online using my husband's credit card after our account was hacked.  The phone ended up arriving to our home. My husband was furious.  The bank investigated and returned our money, realizing the charge was fraudulent.  When we tried to call cricket however, we got the run around. When he eventually did get someone, he was told that since he accepted the box, he couldn't return it to them -- even though it was obvious he hadn't even bought the phone. We had accepted that package cause we had recently ordered several things and had assumed this was one of them.  Seriously tough -- What the heck? How can you not return something you didn't buy? What kind of policy is that? All over the country people return things that they actually DID buy!  Also what good is it to force us to keep the phone? We are also talking a lot of money here -- almost $300 hundred dollars. Hubby decided to go ahead and return it to the address on the box using out of pocket money to do so.  What a nightmare.  Cricket is probably the worst company on the planet in this regard. Buyers beware.

NOTE:  Below the form asks if I used a credit card for the transatcion -- WE didn't, but there was no form asking if the card was fradulently used, so I filled it out as if we used it so you could have further info about the transaction...