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Report: #595669

Complaint Review: Cross Country Automotive Service - Tucson Arizona

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  • Reported By: Jim N — Charlotte North Carolina United States of America
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  • Cross Country Automotive Service 1401 S Pantano Rd Tucson, Arizona United States of America

Cross Country Automotive Service (dba: Cross Country Motor Club) (Over billed, double-billed, refuses to respond) Tucson, Arizona

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I called them and requested a tow service @ the local Ford Dealers recommendation.  They quoted a one-time fixed fee of $49.  They dispatched a kid w/jumper cables.


After Telecon with the staff (and her Supr), they redispatched a tow service citing a one-time fixed fee of $59.  They dispatched a tow service as initially requested.


The "one-time fixed fee of $49" was not supposed to be billed, but was @ $59.95.


The "one-time fixed fee of $59" was billed at $64.


For both transactions they promise a receipt on the date of service (08-Mar-2010).  As of this writing, they've not supplied either.


Upon inquiry (verbal and written), they promise to investigated and respond.  They never respond.  My bank back-charged the $59.95.

This report was posted on Ripoff Report on 04/22/2010 09:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cross-country-automotive-service/tucson-arizona-85710/cross-country-automotive-service-dba-cross-country-motor-club-over-billed-double-bill-595669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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