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Report: #54234

Complaint Review: CROSS COUNTRY BANK - BOCA RATON Florida

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  • Reported By: MONROE MI
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  • CROSS COUNTRY BANK 4700 EXCHANGE COURT BOCA RATON, Florida U.S.A.

CROSS COUNTRY BANK LOAN SHARKS, PIRATES AND THIEVES ripoff thieves BOCA RATON Florida

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QUESTION, How can our consumer protection agency's and Government offices such as the Attorney General and Federal Trade Commission allow Creditors such as Cross Country continue their horrific theft of the consumers? Cross Country had a Class Action for not disclosing fees. Their punishment was pay back the fees:if the card holder had an open account that was in good standing, and they have years before they have to begin repayment. Paying the consumer back at about $3.00 per month. That is a JOKE!! Cross Country uses loop holes in the system to get away with nothing less than what I would call stealing from consumers. It is no wonder consumers are forced into BK's. You cannot pay these scam artist off. MY STORY: My husband has Cross Country Credit Card. Back in 1998 there were errors on his credit report: In effect low credit score. ( by the way the major 3 TRW's have a 48% error rate. 19% of those errors are errors that would adversly effect a consumer from obtaining desirable honest to goodness credit)The creditor has been sued in Federal court since! Know he has good credit. But in the interim he obtained this horrible credit card called Cross Country Bank( I use the word BANK lightly) We closed that CCB account in early 2002. We have charged nothing to that account in over 22 months. We have not missed a payment. BUT we were late one time back in June of 2002. We had just bought a new house, our post office had notice of our new address no forwarding mail. They were provided with our new address. The post office had a substitute mail carrier whom was less than good. The post office returned his CCB statement back to sender. Cross Country had this on their record that indeed the statement had been returned to them. We did not notice we DID NOT recieve that statement. Of course CCB called us. We immediatly paid the payment that was 10 days late. RESULT from that 1 late pymt: following month Interest went up to 26.99% from their already outragous 20.99% I sent CCB a letter from my Postmaster stating that they were at fault we did not recieve our statement.Recieved letter back from CCB all fees or charges and interest rate was legitimate. No exceptions! NOW it is April 2003 recieved April CCB statement surprise suprise his interest rate just jumped to 29.99% and he is being charged $6.00 per month. Called CCB furious, they claim they sent a change of terms in his Feb. Statement disclosing this new found loophole.WE RECIEVED NO SUCH DOCUMENT THEY CAN CLAIM THEY SENT IT. WE DID NOT RECIEVE IT. WE have been watching every thing we open looking for privacy statements and opting out of everything. So I know we did not get it. CCB went back to that ONE JUNE late payment almost 1 year ago to justify this crap. They can cry people don't pay and that is why they do this. I have a better reason. I have my husbands statements all of them since the account was open. TO ANY ONE THINKING ABOUT ACCEPTING A CROSS COUNTRY CARD BEWARE AND HEED THE WARNINGS FROM US CAUGHT IN THEIR WEB. DO NOT ACCEPT THIS CARD!!!NO MATTER WHAT YOUR CREDIT SITUATION NO MATTER HOW DIFFICULT IT IS TO OBTAIN CREDIT OR WHAT THE REASON FOR YOUR CREDIT SCORE. THIS SHARK WILL ONLY EAT YOU ALIVE AND TAKE YOUR HARD EARNED MONEY. YOU WILL NEVER SEE THE LIGHT IF YOU CARRY ANY BALANCE AT ALL ON THIS CARD. MY HUSBANDS STATEMENT DATED 01/14/2002 BALANCE WAS 1782.00 STATEMENT DATED 04/12/2003 15 MONTHS LATER BALANCE IS 1780.00 THAT IS 1 LATE FEE FROM JUNE OF 2002, A ANNUAL FEE, THE REST IS INTEREST. WE HAVE PAID THEM OVER THE LAST 12 MONTHS OVER $700.00 AND THE ACCOUNT BALANCE HAS NOT BUDGED. WELL NEEDLESS TO SAY THEY ARE GETTING NO MORE OF OUR MONEY. WE ARE PAYING THIS ACCOUNT OFF. I am sure CCB will try to keep adding something to prevent the payoff. If this example does not scare you. Ask ANYONE that ever had to deal with this Pirate. People make mistakes, the post office makes mistakes, mail delivery is not fool proof. We have very busy livesand sometimes we forget to go to the mail box. Company's like CCB take advantage of those situations to fill their greedy pockets. I am a finance manager and I see CCB on many credit reports. Almost no one no matter how well their intentions they can't manage this predator of a lender. Real banks don't do this stuff!!! My credit Union if you are late after a 10 day grace period charges a 10.00 late fee. That's it! No higher interest. If you were to go over your limit by 5% you get a $12.00 over limit fee. Why? because they realize and know people are not perfect and neither are the the methods we use to pay our monthly payments. So unlike these crooks like CCB. I tell everyone that I come into contact with to stay away from this type of Credit Card. Hopefully our consumer protection agency and our Government will step up and Stop these crooks. They have to!Our economy depends on it. Bankrupty is at an all time high. Thanks largely to these types of creditors and the TRW's negligant scoring. One last word of advise: Just because you have nicks on your credit or even a BK doesn't mean you have to accept these types of credit. First fix all the errors on your credit reports. Try regular local banks first and Credit unions. Often credit unions will give you secured credit to re-establish. Always try prime credit first!! Don't let any one push you to the subprime level or make you think you don't deserve better. BUT AT ALL COSTS STAY AWAY FROM THIS CREDITOR THEY WILL TAKE YOU FOR ALL ITS WORTH.AND TREAT YOU LESS THAN YOU PROBABLY DESERVE.... Karen MONROE, Michigan
U.S.A. Click here to read other Rip Off Reports on Cross Country Bank

This report was posted on Ripoff Report on 04/24/2003 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cross-country-bank/boca-raton-florida-33431/cross-country-bank-loan-sharks-pirates-and-thieves-ripoff-thieves-boca-raton-florida-54234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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