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Report: #78952

Complaint Review: CROSS COUNTRY BANK - HUNTINGTON West Virginia

  • Submitted:
  • Updated:
  • Reported By: surprise Arizona
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  • CROSS COUNTRY BANK www.crosscountrybank.com HUNTINGTON, West Virginia U.S.A.

CROSS COUNTRY BANK ripoff lowered my credit limit and has been charging me over the limit fees since HUNTINGTON West Virginia

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I have been a customer of Cross Country Bank for 5 years now. They started me off with a average credit line and increased it 2 different times. Unfortuantly a few years later I had to go through consumer credit conceling program.

During this process Cross Country continued to call me and also lowered my credit limit because of my credit scoring. I was fine with all of that except I was maxed out on that card and when they lowered my limit they started to charge me overlimit fees. 29.00 each time. I have called them on numerous occasions and have been passed around, put on hold for 30-40 minutes, or "accidently disconnected".

I have been paying well over the minumum due through my consolidation program, but when they are charging me overlimit fees every month I can never catch up. I have been paying these fees for 3 years now and am very upset that I can get no where with them. I have calculated that I have paid them $1045.00 in fees for all this time.

I wrote them a letter in December and received a letter back saying the fees were properly assessed. It was not my choice for them to lower my credit limit, and I should not be penalized for it.

Kerri
Surprise, Arizona
U.S.A.

This report was posted on Ripoff Report on 02/02/2004 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cross-country-bank/huntington-west-virginia/cross-country-bank-ripoff-lowered-my-credit-limit-and-has-been-charging-me-over-the-limit-78952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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