Report: #1152789

Complaint Review: Crowdfund Buzz

  • Submitted: Fri, June 06, 2014
  • Updated: Fri, June 06, 2014
  • Reported By: Disappointed Crowdfunder — Chicago Illinois
  • Crowdfund Buzz
    1070H Route 34 #190
    Matawan, New Jersey
    USA

Show customers why they should trust your business over your competitors...

I used the Crowdfund Buzz Top Press release consultant package from www.Crowdfundbuzz.com for my Indiegogo campaign. I went with their Consultant package and received no value and no results, despite their promises. They did not get me any exposure that they promised for my Indiegogo campaign, beware of this Crowdfunding Service,. I’m writing this to inform other crowdfunders of my terrible experience with this Crowdfund PR service that I had for my Indiegogo project so that the crowdfunding community does not support a scam operation like Crowdfundbuzz ever again.

 

As soon as I paid for the top level package and became a crowdfund-buzz client they stopped responding to my emails about any questions I had about what they were even doing on the back end to promote my project! All of my emails went unasnwered with Crowdfund Buzz, they literally just took my money and ran. They portray themelves as the top crowdfund promoters and that they'll be with you every step of the way but they most certainly were NOT! They also promised me this on their Services page "CrowdFund Buzz will take your press release to the media via industry-standard newswires to deliver news of your crowdfunding campaign to an army of journalists, news outlets and bloggers who write for the largest newspapers, websites and blogs throughout the world."

 

I have launched 2 campaigns already on Indiegogo and had a Kickstarter project up earlier this year. I went with the crowd fund buzz service because I thought they were legit and that they would get us actual press promotion on news sites, blogs, etc. I was promised that and more but I got nothing.

 

This is what the promised in terms of consultation and social media for their packages.

 

Delivering crowdfunding consulting as requested.

 

Creating a unique crowdfunding promotion social media campaign around your project.

 

They NEVER consulted me after I signed up, I tried scheduling a call with someone to talk about the progress of my campaign and I wanted a little more detail on the status of the press releases since I was on board for over 2 weeks at this point. The only time they responded to my emails was with templated auto responders that told me to “be patient” and to call our number at 888-983-1682 which I did call, it was a call center service representative who would just try to point me back to the website or they would tell me to keep emailing them at info@crowdfundbuzz.com I told them I was already a client and that I wanted to talk about what was already being done for my campaign and every time they would just hang up on me.

 

They never consulted me about the press release service I paid for and they also never “created a unique crowdfunding promotion social media campaign for my project” even though they do PR and Social Media for Crowdfunding. But they never talked to me about it and I did get promotion on their facebook and twitter profiles, they would just post my campaign title and the link to my campaign for about 10 times throughout my campaign. They promoted my campaign to their facebook "fans" and Twitter "followers" on their account @icrowdfundbuzz / icrowdfundbuzz for my Indiegogo campaign (All of these are fake by the way and gave no actual engagement). As I later checked because of the total lack of engagement that every post had, not one favourite, retweet, tweet at, like, comment, or share. I looked into it and found out they were all fake twitter profiles and fake facebook profiles.

 

But the apparent bread and butter of the service is their Crowdfund Buzz crowdfunding Press release PR promotion, all that they do is promote your indiegogo campaign, Kickstarter campaign or any other project to a general list of media who they've always sent to, over and over and who give no real results. The list of promises of their service go on and on here http://crowdfundbuzz.com/description-of-services/ Then I read this in their terms of service after I signed up "No refunds are possible due to the fact CrowdFundBuzz spends significant amounts of time and incurs a good deal of monetary expense immediately upon receipt of your order." Still after receiving no real results from their service I opened up a Paypal dispute but they somehow got away with keeping my money because they had seller protection so they won the case..

 

Their success stories and testiomonials page is also very FAKE. I contacted 8 random campaign owners that I found on both pages on there from both Kickstarter and Indiegogo and all of them said they never even heard of Crowdfund buzz let alone used it. To convince people to sign up they take the top success stories for each platform and put the widget up on their site and then claim that the campaign used their crowdfunding PR promotion packages to get them exposure and eventually get them great results, this is how they got me to sign up for their top Crowdfundbuzz package here http://crowdfundbuzz.com/consultant-package/

 

My campaign was for a new smartphone charger that was portable, great for traveling and had tons of utilities, I asked them to target specific technology based media contacts but they didn't, they just did general promotion for it and didn't even target people who were anywhere near related to my product, I got some very little amounts of referrals, I checked the indiegogo analytics and they gave me only 42 referrals...and NOT ONE contributed, everyone else who contributed to my crowdfund campaign came from another service I used and from within my own network.

 

Even after I pointed all of this out to them they still never responded to my emails, ironic enough because I got their special "Crowd Fund Buzz" Consultant package. but still, my advice to others, Don't waste your money on Crowdfundbuzz's service. It is a waste of time and money and they deliver no real results. Worst crowdfunding PR service ever http://crowdfundbuzz.com/

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This report was posted on Ripoff Report on 06/06/2014 07:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/crowdfund-buzz/matawan-new-jersey-07747/crowdfund-buzz-crowd-fund-buzz-crowdfundbuzz-crowdfundbuzzcom-crowdfund-buzz-worst-crow-1152789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
4Employee/Owner

#1 REBUTTAL Individual responds

Taking money of the ill

AUTHOR: Leanne - ()

I used crowdfunding buzz for promoting my crowdfunding. It failed and Howard Sharman insists he delivered. He did not. To lie about taking money is low but to take money of a chronically ill person is a low act. You did not deliver Howard so give me my money back. Only scum takes money of the ill and you are it. Refund the money 

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#2 REBUTTAL Owner of company

Money Earned - Not Taken

AUTHOR: Crowdfund Buzz - ()

You lost your credit card chargeback claim because we provided ample evidence that you received all of the crowdfunding promotion services you paid us for.

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#3 Consumer Comment

Postponed crowdfunding buzz

AUTHOR: Leanne - ()

I have filed a chargeback but my bank refused.  Howard Sharman took my money and ran. I emailed them but they refused. How do I get my money back from this scumbag.

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#4 REBUTTAL Owner of company

Crowdfund Buzz is not a Scam

AUTHOR: Crowdfund Buzz - ()

For those interested in SEO (Search Engine Optimization) there would be no small amount of fascination with the number of times this complaintant mentioned us by name (a total of nine times using every possible derivative of our name including spaces and hyphens at different times).

If anyone were to post a complaint against Burger King would they be sure to use the terms 'burger king', 'burgerking', 'burger-king', etc at various points in the body of their complaint?

Of course not.  They would pick the most comfortable term they know the best and stick with it.  It's hard not to believe this complaint is fake on its face serving only as search enginer fodder meant to decive people who are trying to conduct honest research to help them make an informed decision as to which crowdfunding PR firm they should use to help them reaching their crowdfunding goal.

Why did this individual take great care to use our name nine times with several different variations on the name, the spelling, the spacing and the hyphenation? More than likely they want to be sure the search engines pick up on this juicy fake review to turn away prospective clients of crowdfund-buzz.

That's becaue it's highly likely - but impossible to prove - that this complainer is actually a competitor to crowdfundbuzz.

I say fake review because, once again the poster's assertions do not match our records and the poster has yet to step forward and substantiate their claims against us with any sort of proof or documentation.

Let's be clear that fake reviews of Crowdfund Buzz can't carry any water because the person making those complaints can't come forward and provide even a shred of evidence to support their claims.

Thinking this through logically let's consider this bogus review of crowdfundbuzz objectively.  If we did indeed not perform as we were paid to, why didn't the complainer take issue with his credit card company? Surely we would stand to lose on a credit card chargeback if crowdfund-buzz didn't deliver on everything the customer paid for.

That's true of any merchant selling products or services anywhere in the world.  A consumer buys a pair of pants from a clothing store that falls apart after a single washing, or a diner pays for a meal at a restaurant for food that is clearly spoiled or subscribes to a monthly gym membership where the gym has broken equipment.  The persson paying for such products or services can make a proper complaint to their credit card company seeking to be reimbursed for the shoddy service or product at the expense of the business - in this particular case CrowdfundBuzz.

If such a case were to be filed against us we would surely lose on the spot as we couldn't prove we delivered what we were paid to provde.

How could Crowdfund Buzz still be in business since March 2013 prodiving crowdfunding promotion to over 2,000 clients if we simply pocketed a client's money and didn't deliver the crowdfundng services we were paid to provide?

More to the point - we have no credit card chargebacks for anyone in either May or June and we have no record of any client complaints of this type at all. 

If the complainer cannot come forward and provide proof of what he's claiming then I ask again his complaint be completely ignored and, even better, removed all together.

 

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#5 REBUTTAL Owner of company

Crowdfund Buzz

AUTHOR: Crowdfund Buzz - ()

The complaint posted on June 6th, 2014 contains no substantial information to validate the claims made by the person complaining.  We don't even know the name of the complainant or the crowdfunding campaign they are reporting.

This individual has put a lot of accusations  out there but can't back up a single accusation with actual documentation.

We wouldn't still be in business since March 2013 if we simply pocketed people's money without delivering the servieces we were paid for.

Not knowing this person's identity, I did a general search among all of our consultant clients for iPhone chargers and found only one client who fits this profile.  Their campaign ended in January 2014 which leads me to question why this individual chose to post a public complaint six months later, if indeed this is the same client.

We quickly respond to every client communication either via email or telephone.  We're proud to stand on our record of rapid response to every client concern and can prove it each and every time.

I challenge this indidivual to post specific emails, reports and communications for close public scrutiny.  We keep very good records that clearly documents all client communications supporting the claims they're making.

If they do - great! We will respond with our documentation proving full delivery of all services deliveered as paid for so the public can decide for themselves.

If this individual does not step up and share documentation substantiating their claims then their entire complaint should be ignored -- and stricken from this website.

Howard Sherman

 

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#6 Author of original report

Crowdfundbuzz Scam review crowdfudning pr Crowdfund buzz

AUTHOR: Disappointed Crowdfunder - ()

Still no word from Crowdfundbuzz about a refund or any information about my lack of results or… ANYTHING. Crowdfundbuzz has gone silent ever since they scammed me and my team for some basic crowdfunding press release for my crowdfunding campaign on Indiegogo. Crowdfundbuzz has not returned my calls or emails for the last 2 weeks. Crowdfundbuzz has thoroughly scammed me, and the guys at Crowdfund buzz don’t even try to hide it. Crowdfundbuzz is a group of blatant and total crowdfunding pr scammers. I have yet to even see a press release from them, I asked Crowdfund buzz for a copy of the press release so I could revise it, but they have never returned my emails. I sent countless emails and inquiries about their service and before I bought their package they ALWAYS responded. But as soon as I made a payment I never heard from them again. The Crowd-fund-buzz team has been doing this for awhile now. Just check out this latest thread that I saw popped up when I googled Crowdfundbuzz

 

Crowdfundbuzz Crowdfunding PR scam Review

 

This thread on crowdfundingforum.com just shows that others have been scammed before by crowd fund buzz too. and others will keep getting scammed by Crowdfundbuzz unless we stop them. The crowdfunding community is already well aware of the crowdfundbuzz scam network. Crowdfund-buzz is still the worst crowdfunding pr company ever. This report is to expose crowdfundbuzz for all they’re worth, terrible crowdfunders and terrible scammers too. I’m in the process of getting a refund as we speak, they keep fighting it though, Crowdfundbuzz loves to take a crowdfunder’s money.

 

I think it’s safe to say that my Indiegogo campaign has suffered greatly because of crowdfundbuzz. I put money, time and hope into their service, I relied on Crowdfund Buzz to get me some media and PR results. But Crowdfundbuzz got me nothing. Crowd-Fund-Buzz takes and gives nothing back, I will continue to update this report throughout the refund process with Crowdfundbuzz.com. I will not let the crowdfunding community be ruined by Crowdfundbuzz.

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