Report: #772667

Complaint Review: Crown Valley Animal Care Center

  • Submitted: Sat, September 03, 2011
  • Updated: Sat, September 03, 2011
  • Reported By: Sunpatty — Dana Point California United States of America
  • Crown Valley Animal Care Center
    28892 Crown Valley Parkway
    Laguna Niguel, California
    United States of America

Crown Valley Animal Care Center Dr Ivers This Dr. had a great idea, but he is a criminal, he needs to lose his license and be watched to never enter the Vet field in any manner Laguna Niguel, California

*Consumer Comment: Don't believe it!

Show customers why they should trust your business over your competitors...

This Animal Care Center also boards animals in glorious style.  The Dr. is a heartless mean horrible man, he looks you in the eyes to seehow much you will pay for your loved animal.  His abilities are salemanship, not a Vet. He will kill your animal, take your money and have a cigeratte.

Why the Department of Consumer Affairs has left him running this business is beyond me, if murdering
your animal is (was) a crime he would be doing life in prison.

Never take any animal you love to this plac e or allow Dr. Ivers to touch your animal.
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This report was posted on Ripoff Report on 09/03/2011 09:14 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Don't believe it!

AUTHOR: Fred L - ()

  After reading this negative review written by an obviously disgruntled customer, I couldn't help but wonder if this person was talking about an alternative-universe facility.  CVACC is, without a doubt, the best all-around petcare facility we have found in all the years we have lived in Orange County!  Dr. Ivers is compassionate, understanding, concerned, caring and - well, you get the picture.  We met Dr. Ivers and his staff after my GSD, HoneyBear, was bitten by a rattlesnake.  CVACC was the closest facility to us, so I called and they told me to bring her in right away.  

 We loaded Bear into our Jeep and violated several sections of the vehicle code on our way to the hospital.  The staff was waiting outside the facility with a stretcher and wheeled Bear into the treatment room.  Dr. Ivers interrupted a surgery to treat Bear, and did everything humanly possible to save our girl; unfortunately her heart had stopped, and she could not be brought back.  The doctor and all of the staff members were very compassionate and understanding of our grief, and there are not words to tell how grateful we were.

Our present GSD, Pepper, has been seen by Dr. Ivers since we first brought her home, and we are completely comfortable entrusting her to the doctor and all of the truly fantastic folks at the facility - Lisa, Heidi, Robin, Oscar, Edith, and all the rest of the staff obviously love animals, and Pepper is always very excited and happy to see them.  Pepper is a PlayGroup regular, and we wouldn't even consider boarding her anywhere else when we have to travel without her.

I have recommended CVACC to several people, and will continue doing so.  Please take this negative review with a grain of salt - take your pet with you and visit the facility.
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