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Report: #1317874

Complaint Review: Crumiller PC - NYC New York

  • Submitted:
  • Updated:
  • Reported By: contessa — Brooklyn New York USA
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  • Crumiller PC 100 Church St, # 800 NYC, New York USA

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After receiving a survey form from the NYC Bar Legal Referral Service asking for my experience with Susan Crumiller, I decided to make this report. I thought I was finally getting a break. Other attorney's who represent just tenants, charge $350 for just consulting. You can't retain them, their that arrogant, they can afford to be, there are so few doing this work.

I went to Susan Crumiller because I really needed help. No one else was doing anything; none of the city agencies. Housing Court wasn't. I thought she would advocate, fight, and be my voice. I didn't know what I was doing. I thought she did. I trusted her. When you pay someone $3,000 you expect them to do what they say they will.

I scrimped and saved to put together enough money to pay for an attorney. denying myself things that I really need. I was  naive in thinking because she was a woman she would have more incentive to fight for me. It's just the opposite. I'm afraid to say anything, I have to walk on egg shells. I'm frustrated. I can't get angry. so I have to stuff it in, as a result I'm extremely depressed.

I knew from the beginning I wouldn't prevail. She just wasn't trying. Instead they're still getting away with the same games as before I retained her. She completely ignores and disregards just about everything I say. She asks for information I've already given her. I can only reach her by Email. I don't have my own computer, so she becomes impatient when I don't respond as quickly as she wants.

The harassment by the landlord began over 12 years ago. Because the law doesn't consider what he's doing harassment enables him to get away with it. I end up freezing in the winter. The senior attorney the Division Of Housing And Community Renewal Thomas Foley doesn't do anything. I will probably have to file a new case with DHCR for lack of heat.

The landlord is in contempt, Susan Crumiller is allowing them to get away with what he's doing, by not doing anything this makes her complicit. I've come to the conclusion thet something is going on, collusion. This is an ethical violation.

I'm just waiting for the landlord to try somthing. At the moment he's not cashing the rent checks, etc. What's to prevent him from shutting off the water, and electricity to the building again?

She delegates her work, so when there is a problem can't be reached. The landlord doesn't pay his taxes, or fines. I'm going to freeze again this winter, the building has no boiler. She nickle and dimes me for every little thing. Susan Crumiller is ineffectual. I asked her why she wasn't going after them. she made it clear that she had no intention of going after them. I'm in limbo.

The landlord through his attorney has a not so subtle way of twisting the truth and implying things, and she doesn't do anything. It's Susan who decides when or if  and to what she'll respond to.

I still have'nt got a responce from her when I told her Thomas Foley wouldn't return phone calls. I tried to tell him  about the frigid conditions in the building and the apt. When he finally does call he seem surprise, even though I told him repeatedly about the problem, and had the DHCR inspectors reports. And now insists that someone look at what's going on with the heat despite the fact that the heating sesaon ended weeks ago, all because he want to wrap up the case. No one is going after the landlord. For $3,ooo plus you'd think she would.

This report was posted on Ripoff Report on 07/20/2016 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/crumiller-pc/nyc-new-york-10007/crumiller-pc-susan-crumiller-doesnt-do-what-shes-paid-to-do-nyc-new-york-1317874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
0Consumer
1Employee/Owner

#5 Author of original report

Susan Crumiller Is A Piece Of Work

AUTHOR: - ()

POSTED: Monday, September 26, 2016

Susan Crumiller is a piece of work. Not only is she incompetent, she plays games. On September 16th she contacted me supposedly to send back just over $800.  Her intern contacting me, because she of course couldn't be bothered. When I responded I said to just send the check. I never heard from her or received any money. It was nothing more then a fishing expedition. She obviously had no intention of paying me back the $800.

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#4 REBUTTAL Owner of company

difficult, sad situation

AUTHOR: Susan Crumiller - (USA)

POSTED: Wednesday, July 27, 2016

I am truly sorry for this person, who is facing an extremely difficult situation, but whose narrative is highly inaccurate.  While I am glad that in her third "update", she conceded I had done nothing wrong, I am sorry the original inaccurate report remains.

I pride myself enormously on my availability to my clients.  I respond immediately to emails and I am available any time for phone calls or in person meetings - all of which are scheduled, to ensure I can devote my complete time and attention to our discussion.  

If you review my website and other pages, you will see my clients are extremely happy, and this person's opinion is an unfortunate and extreme outlier.

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#3 Author of original report

Update To My Review Of Susan Crumiller

AUTHOR: - ()

POSTED: Wednesday, July 27, 2016

This is an update to my review of Susan Crumiller. Although I feel that she could have provided better representation. been available when I needed her, she was not complicit in anyway as far as what was going on with the landlord or his representatives were concerned. There was NO collusion on her part.

There was a lack of communication. I have to accept some responsibility for not asserting myself. Susan Crumiller did NOTHING wrong, But made no effort to make sure there was open line of communication between us so I could inform her as to what was going on.

She was remiss and therefore partly responsible for any misunderstanding that has occurred.

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#2 Author of original report

Susan Crumiller Threw Me To The Wolves

AUTHOR: - ()

POSTED: Friday, July 22, 2016

Despite what she said to the contrary, she never once suggested calling her to discuss what was going on. Infact she discouraged that. She has now made it possible for them to take advangage of me even more then before.

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#1 Author of original report

Susan Crumiller Isn't Someone To Be Trusted

AUTHOR: - ()

POSTED: Friday, July 22, 2016

Susan Crumiller without warning, told Those that I am indisput with that she is no longer representing me. She completely pulled the rug out from under me. How do you just do this to someone?

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