Crum's Climate Control Crums Climate Control never finished the install after they got paid. Winter Park Florida

Another update as promised..

Crums climate control finally had a inspection done from the worked they had performed. Not only did it FAIL county inspection, the building inspector pointed out where crums climate control had cut and removed 7 "seven" trusses from my roof..the county informed crums climate control to fix the unsafe issues they had created in my home within 1 month...Crums climate control did nothing..

After a building inspector informed me that crums climate control had damaged the structural stability of my home I hired a structural engineer to perform an inspection... "this cost me $500.00 of my own money" the engineer agreed with the county inspector and was able to point out to me where my roof was sagging and had moved due to a lack of support caused by the 7 trusses being cut and removed.. I then spent more time "haggling" with crums climate control to repair the issues they had created... NOTHING WAS DONE.... I then took my engineer report to central florida BBB..

AT that time crums climate control WAS a member of BBB with an A+ rating.. If I am correct the BBB lowered there rating to an A- and gave them 1 month to make repairs, they did not so the BBB they lowered there raiting to an F.. the BBB gave them more time, and because the repairs made to my home were so horrendous the BBB revoked there membership and the local ABC television station droped all advertising from this company due to there BBB standing..

save yourself time and money do not hire Crums Climate Control.. and another note there is a new ac company in town "orlando,daytona beach" area called "certified climate control" it is run by the same people that worked for "crums climate control" stay far away ...

Good news for me, Crums climate control returned to my home and moved the Air blower to my attic and it works better. only two tasks left to do. 1) patch holes in ceiling 2) Have county perform inspection on permit pulled in 2006.

dear walter,
it was very nice to talk with you today, and look forward to meeting you at your home on friday 8-24-2007.

thank you,
greg white gm

dear walter,
it was very nice to talk with you today, and look forward to meeting you at your home on friday 8-24-2007.

thank you,
greg white gm

dear walter,
it was very nice to talk with you today, and look forward to meeting you at your home on friday 8-24-2007.

thank you,
greg white gm

dear walter,
it was very nice to talk with you today, and look forward to meeting you at your home on friday 8-24-2007.

thank you,
greg white gm

Great news, Crums came to my home to replace the 2 blocks they left out of my exterior wall 1 year ago. 1 problem down 3 to go. (1) the expired building permit crums pulled in january of 2006, for the install of my ac system . (2) the 23 degree temperature variation between the air return and supply. (3) the fact that the AC will NOT cool the house to 80 degrees inside when it is 92 outside. when Crums installers were here last week to replace the block they witnessed first hand the systems inability to cool my home.

I have to say that while the staff at Crums is ALWAYS polite and courteous. you can leave messages till you are blue in the face. they dont do anything about it.( Greg the GM) mentioned that he had never heard of my problems, that is sad to hear, acording to your staff, my issues have been mentioned several times in your daily morning meetings.

walter,

i am not aware of this problem but please call me on my cell phone and i will meet you at your house and get all these problems taken care of. my cell number is 407-574-9665

thank you,
greg white gm

on July 17th Crums sent a tech to my home "as they said they would" to check out my system.
he noticed there was a 23 or 25 degree differance in temp from intake to output and also checked the compressor for proper operation.
the compressor is fine , however he admitted that there was a restriction on the airflow.
he stated that he would go back to "the office" discuss the problem with the manager and they would call me to tell me when they could re-install the duct work and make repairs to my walls and ceiling.

i will let you know what happens

on july 9 2007 i called crums at 3:15 pm and spoke with Arlo, again reminding them of the hole left in my exterior wall of my home and the restricted air return, Arlo took my phone number and stated that someone would call me on july 10th. That call never happened.