• Report: #1035499
Complaint Review:

Crystal Clear Pool (TN) Steve Hood

  • Submitted: Sun, March 17, 2013
  • Updated: Sun, March 17, 2013

  • Reported By: NoFraud — franklin Tennessee
Crystal Clear Pool (TN) Steve Hood
9050 Carothers Pkwy #104 Franklin, Tennessee United States of America

Crystal Clear Pool (TN) Steve Hood Steve Hood Crystal Clear Pool (TN) Steve Hood FRAUD UNETHICAL RECOMMENDS UNLICENSED EXCAVATION Franklin, Tennessee

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Excavation per contract was to include haul away up to 5 miles.  Rock Excavation was not an included component of the contract and costs would be left to purchaser/homeowner at a rate negotiated $2400 a day between excavator.  Homeowner stated excavator cost should not exceed $2400.00 for the total.  CrystalClear pools owner Steve Hood License 61718 was not the Excavator under Rock Excavation clause. No named excavation company was provided to homeowner for selection prior to excavation. Steve Hood brought to the property to perform excavator services. During excavation an excavation team identified bedrock. Steve  Hood was unavailable during excavation because he had 2 sick children and could not return phone calls while he was at a birthday party because he phone battery died (text messages available).  . [continued below]....

The team was later identified as Troy"Ted"Dixon 46885 DELINQUENT Jan 31 2013 Incentive Resource, Inc located in Memphis TN.  Following bedrock excavation identification,Steve Hood notified homeowner via text messaging. Homeowner was given theoption of continuing at a rate Per Steve Hood of $2400.00 per day with the rate being hourly after the first daily rate per Ted's fee for excavation.  During this conversation, no rate amount per hour was negotiated between Incentive Resource, Inc. and  (homeowner). Steve provided notification that he would pay the $2400.00 for bedrock excavation that should not be more than a day. These funds would be captured from homeowner following completion of excavation. Steve Hood instead requested (end of excavation) of $8888.00 and a check to Incentive Resource, Inc. for $9600.00. As removal of excavated earth is part of excavation, requesting funds for incomplete excavation work was premature. Excavated bedrock and dirt remain on property and pictures have been reported to Franklin City Codes. Driveway to homeowner property has been severely damaged with cracks and shifting secondary to heavy excavation equipment. No gravel was provided on grass - grass is ruined exposing cable and phone wires.  We are disappointed in the lack of excavation completion as provided in contract by Steve Hood CrystalClear Pools.  After informing Steve of homeowners concerns no barrier for excavation hole, rock hail away he responded I would have to think about these concerns and call you on Monday.  We did not receive a call.  After my phone call to State of Tennessee Commerce and Insurance State of TN rep states to verify ALL pool builders and or contractors they refer for bond and license via phone and email.

The State of TN employee stated you should have looked up Troy Dixon license even if Steve Hood brought him to your property acting and representing his company Incentive Resources Inc.  Excavation Services signage located on Ted (Troy E Dixon) were taken by homeowner to identify people working on property.

During initial contract signed Steve Hood did not call 3 months after receiving initial deposit in September 2012.  I have pictures and video surveillance that shows all damage of the property performed by Troy Ted Dixon.  Steve Hood and Troy Ted Dixon did not complete excavation services.  A check was written to Ted E Dixon Incentive Resources Inc.  for incomplete excavation services. 

This report was posted on Ripoff Report on 03/17/2013 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/crystal-clear-pool-tn-steve-hood/franklin-tennessee-37067/crystal-clear-pool-tn-steve-hood-steve-hood-crystal-clear-pool-tn-steve-hood-fraud-u-1035499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Crystal Clear Pool (TN) Steve Hood

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?