Crystal Palace Online Casino refusing to payout winnings and ignoring emails Internet

I was sent 3 promotional coupon from this casino if I downloaded and played, which i did. i actually won and tried to withdraw $1500.00 into my neteller account, leaving $800.00 in my casino account.

it took forever for them to send my 1500.00 to my neteller account and i e-mailed them several times to find out why they weren't doing this. they would not answer any of my emails, which aggravated me so i withdrew my remaining $800.00.

after about two weeks i finally recieved emails saying my withdrawals were approved and would be in my neteller account, i also recieved one saying my withdrawal was declined, this didn't make sense and there were no amounts in the e-mails

when checking my neteller account i found that the 1500.00 was deposited and not the 800.00 the conditions of the promotion was that you could only win and withdraw 1500.00 on each promotion. however i had three different promotions so i should have been able to win 1500.00 three times.

i have sent the casino 4 or 5 more e-mails asking what is going on with my 800.00, but they will not respond, they completely ignore my e-mails not even giving me a reason. the $800.00 is gone out of my casino account but has not been given to me.

when i check my account history on the casino it says that a manager withdrew my $800.00 since i get no response i assume that means the manager just helped himself to my winnings. from looking at this site i see this is not the first time this has happened

Kelly
Easton, Pennsylvania
U.S.A.