• Report: #1326575
Complaint Review:

Crystal Springs

  • Submitted: Tue, September 06, 2016
  • Updated: Tue, September 06, 2016

  • Reported By: Librosgrl80 — Atlanta Georgia USA
Crystal Springs
Nationwide USA

Crystal Springs First Impression Is Everything! Atlanta Georgia

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Well I am a new customer. I signed up and was promised a delivery date of the 23rd. I realized by the 28th that I did not have no water, no call, no email or anything justifying why I have not gotten what was confirmed.

I called and spoke to a representative where they promised me a call back and a new delivery date of Friday. Also a call back from management to rectify the matter within 48 hrs. When they mentioned the name of my route driver, I instantly recalled his name and figured out why my water hasn't been delivered.

I never got the call back so I called again after the 48hrs and the same things were told to me. The representaive told me she sent a email to the manager and promised a reply within the 48 hrs but now its 4 days later and I am fed up with this back and forth inconsistency. I am a paying customer and should not be ignored. I am going to cancel service and find another provider. 

It's true, first impressions is everything. Too bad for me that I did not have a good one with Crystal Springs.


This report was posted on Ripoff Report on 09/06/2016 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/crystal-springs/nationwide/crystal-springs-first-impression-is-everything-atlanta-georgia-1326575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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