Complaint Review: cs-power - Monterey Park California
- cs-power 232 S. Garfield Ave. Monterey Park, California United States of America
- Phone: 626 288-8778
- Web: cs-power.com
- Category: Cellular Phone Companies
cs-power CalCellular, CS-Power.com, CalCellular.com, Patrick Wong RIPOFF, Defective Product, Refuse to Refund, Refuse to honor warranty, Won't Respond, Criminal Monterey Park, California
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I ordered a replacement battery for my panasonic hdc-hs900 from this company. I tried using the battery 3 times. Every single one of these 3 times, the camera would shut off in the middle of a shot and not turn back on. When I put another battery in, it powers up and tells me that my data has been damaged, and it is attempting repair. This has happened every single time I used the cs-power/calcellular battery, and it has never happened with any other battery.
After realizing it was this specific battery causing the problem, I asked the company to replace it with a working battery or give me a refund. The one-man operation Patrick Wong responded, saying that he would ship me a replacement battery along with a return slip for the defective battery. One minute later, he sent a second email, stating that he will NOT send me a return slip, that I should mail it back to him at MY expense, and then he will decide whether to give me another battery. I told him I'm not paying for shipping on a defective item when I paid him for a WORKING item, and that I want a refund, not another battery. He ignored all emails after this.
I reported him the Better Business Bureau, which he has ignored all communication from. I reported him to the Attorney General's Department of Justice office of the State of California. He responded to them and LIED about the entire transaction, offering to send me back $2 instead of the full amount that he ripped me off.
ATTN: PATRICK WONG of CS-POWER.COM and CALCELLULAR - I want my money back NOW.
This report was posted on Ripoff Report on 04/19/2013 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cs-power/monterey-park-california-91754/cs-power-calcellular-cs-powercom-calcellularcom-patrick-wong-ripoff-defective-produc-1044633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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