• Report: #765708
Complaint Review:

CSA Travel Protection

  • Submitted: Tue, August 16, 2011
  • Updated: Wed, August 17, 2011

  • Reported By: Stacy — Chicago Illinois United States of America
CSA Travel Protection
5251 Viewridge Court San Diego, California United States of America

CSA Travel Protection Fails to pay for emergencies that it alleges to cover San Diego, California

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i purchased travel insurance to cover my vacation to hawaii. due to flooding in my home i was forced to cancel my trip. i didn't want to cancel the trip i only wanted to change the date but was told that i had to cancel it in order to have it refunded and so i did so. i was told that my claim was denied even though part of my home was uninhabitable and if i did get it cleaned and repaired it would have caused major damage to the rest of my home and serious health problems for myself and my family. i only received a phone call that the claim was denied after it was to late to even try to book a flight or keep the reservations that i had so someone else could use it. this was a rip off. you are told one thing on the phone when you purchase the insurance and when you receive the policy a week to 2 weeks later the conditions are different.

This report was posted on Ripoff Report on 08/16/2011 07:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/csa-travel-protection/san-diego-california-92123/csa-travel-protection-fails-to-pay-for-emergencies-that-it-alleges-to-cover-san-diego-ca-765708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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