Report: #1167588

Complaint Review: ctbeauty.com

  • Submitted: Tue, August 05, 2014
  • Updated: Tue, August 05, 2014
  • Reported By: Loretta — New York New York
  • ctbeauty.com

    Internet
    USA

ctbeauty.com Rubbish. Credit card is charged and bogus USPS number is issued . Filed complaint with Amazon Internet

*Author of original report: CTbeauty.com and buySAFE

*Consumer Suggestion: Did you contact BuySafe, the purchase insurance that they pay?

Show customers why they should trust your business over your competitors...

Purchased a hair conditioner. Comopany appears legit as you receive emails and a tracking number. But the tracking number is bogus as USPS never receives the item for delivery. The company has a Connecticut number on their site but no one picks up.

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This report was posted on Ripoff Report on 08/05/2014 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ctbeautycom/internet/ctbeautycom-rubbish-credit-card-is-charged-and-bogus-usps-number-is-issued-filed-comp-1167588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

CTbeauty.com and buySAFE

AUTHOR: Lorettadale - ()

The BuySAFE logo does not have a guarantee number to file a claim. I have filed with Amazon Payments as I paid through Amazon. The sight needs to be shut down as they are scam artists.

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#2 Consumer Suggestion

Did you contact BuySafe, the purchase insurance that they pay?

AUTHOR: Ender - ()

I was going to buy something from this site and found several rebuttals pointing to a scam by these guys, but at the same time they have a BuySafe seal in the lower left corner of every page which guarantees (supposedly):

* This merchant's identity, reputation, experience, financial stability, and ability to honor their sales terms and conditions have been verified by buySAFE.

* buySAFE monitors this merchant's performance on every transaction.
* A buySAFE Guarantee is automatically included with your purchase at no cost and provides you with:
- $10,000 Identity Theft Protection
Receive comprehensive assistance and financial coverage if your identity is stolen anywhere online or offline.
- $1,000 Purchase Guarantee
All terms (returns, refunds, shipping, etc) are independently guaranteed by buySAFE.
- $100 Lowest Price Guarantee
If the published store price drops, buySAFE will pay you the difference, up to $100.

 

Your case should be covered by the second item.  They say that they are tracking every transaction and they send you a buysafe number ID with every one (which I doubt, of course, but then it's buysafe's problem to deal with this).  You can make a claim in https://www.buysafe.com/web/Login/BuyerLogin.aspx. Would you mind to try and see if you can get anything and post back?

Thanks!

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