Complaint Review: Ctrip - Shanghai Internet
- Ctrip Internet United States of America
- Phone:
- Web: www.ctrip.com
- Category: Travel Agents
Ctrip Bait & Switch, Misleading ticket prices Shanghai, Internet
After booking a flight online they say they will contact you in 24 hours to confirm the ticket. I was not contacted and after 20 hours called them to confirm the ticket myself. They said the original discount price was now gone and charged me 25% more for the exact same flight. Did not bother to contact me on the phone, saying they had "misplaced" the number. After 4 different calls still was not resolved, with very unhelpful customer service. Typical bait and switch, stay away!
This report was posted on Ripoff Report on 03/29/2011 01:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ctrip/internet/ctrip-bait-switch-misleading-ticket-prices-shanghai-internet-711332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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