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Report: #518590

Complaint Review: CUSTOM BUILT PERSONAL TRAINING - Holladay Utah

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  • Reported By: Sarah — enfield Connecticut U.S.A.
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  • CUSTOM BUILT PERSONAL TRAINING PO BOX 17317 Holladay, Utah United States of America

CUSTOM BUILT PERSONAL TRAINING Paramount Acceptance Forced into a Contract I Can't Afford to get out of Holladay, Utah

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I went to get a personal trainer and these trainers said that you could pay 30 dollars a month and get one session a month and I liked it.  Until I ended up injuring my knee cap and need surgery.  I wanted to postpone the payments until I got better or cancel.  And I had a doctors note that said I was unable to participate in physical activity until released from orthopaedics and even until then I didn't know if I would truly recover from being able to do physical activity they make you do. 

So when I went to cancel they said they need a certified letter from the doctor that I'm unable to receive the services that they provide permanently.  I mean how does the doctor know what kind of physical Custom Built Training provides? And then it needs to be approved by corporate office.  If I don't provide that and cancel they would charge a whopping 200 dollars for cancellation.  I mean these people aren't cell phone companies and cell phone companies are usually better than this. 

Then they say they will keep charging me until my period is over.  But I have 16 months to redeem these sessions.  Yeah what if I'm incapacitated for that amount of time.  I mean the doctors don't know when I'll be in full recovery yet.   This was after I signed a contract with them and they didn't provide the cancellation penalties.  Only in fine print which in my book should be illegal now.  I don't care if it takes 5 pages to type out their terms of agreement don't ever put it in fine print especially if someone has a hard time reading fine print like me.   I would like to know when this is going to be a class action against Custom Built Training. 

This report was posted on Ripoff Report on 11/02/2009 03:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/custom-built-personal-training/holladay-utah-84117/custom-built-personal-training-paramount-acceptance-forced-into-a-contract-i-cant-afford-518590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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