• Report: #757068
Complaint Review:


  • Submitted: Wed, July 27, 2011
  • Updated: Wed, July 27, 2011

  • Reported By: Naureen — San Antonoio Texas USA
3833 W. Caldwell Ave., Internet United States of America


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Custom Built Company is a cheater.  Paid $1,200 in full upon signing-up and knew I would have to move within a few months and the trainer that signed me up was very much aware of that.  I did not receive any sessions and had to move for work to an area that did not have the services available within 50 miles of distance.  After much grief and barely getting in contact of someone, I mailed a certified letter to the corporate office in Atlanta providing proof of relocation.  I've left a more than a dozen messages, rediculous amounts of text messages to Jason Coolie, and numerous emails, and yet no response.  It's been 2 years now and still no response!!!  This is an evil company.  It's the most frustrating experience anyone can go through especially for $1,200 of services not redeemed!!!     

This report was posted on Ripoff Report on 07/27/2011 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/custom-built-personal-training/internet/custom-built-personal-training-awful-lying-company-internet-757068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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