• Report: #1141897
Complaint Review:

Custom Built

  • Submitted: Sat, April 26, 2014
  • Updated: Sat, April 26, 2014

  • Reported By: Judy — Wellington Florida
Custom Built
Nationwide USA

Custom Built Uighur was told by Custom Built that I was entitled to a refund of $600 plus dollars. I was to e mail them and I would receivemy refund within 30 days. It is now 60 days and they refuse to give me an answer when or if I will get a refund. They pulled there trainers out of my gym and had no other location to send me to. Atlanta Georgia

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I signed a contract with Custom Buil for so many sessions. I had only finished halve my sessions when they pulled tere trainers out of my gym.  My gym wrote me a letter to get in touch with Custom Built.  In Feb I called Custom a Built and they told me I was entitled to  a$600 plu refund and they would mail it to me in 60 days.  To date I have not received my refund 


I have called 3 times and they will not tell me when I will receive my invoice.  I am still not on the list to receive it. Just be patience. They will not let me talk to a supervisor. At this time I feel that they are not giving any monies back and I have lost my money. 

This report was posted on Ripoff Report on 04/26/2014 08:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/custom-built/nationwide/custom-built-uighur-was-told-by-custom-built-that-i-was-entitled-to-a-refund-of-600-plus-1141897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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