• Report: #1045190
Complaint Review:

Custom Hearth Fireplaces

  • Submitted: Mon, April 22, 2013
  • Updated: Mon, April 22, 2013

  • Reported By: Shakespear2012 — Las Vegas Nevada
Custom Hearth Fireplaces
Las Vegas, Nevada United States of America

Custom Hearth Fireplaces scam, terrible service, no follow through Las Vegas, Nevada

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I hired these people to repair my fireplace - major mistake! Not only is the staff rude and "smart a*s", but they told me they needed parts and would come back the following week with them to finish the repair...All the while, charging $165. They never called back. After leaving three voice messages, I finally called and got someone. They told me the fireplace couldn't be repaired, and when I protested, they basically, transferred me to a voice mail without even telling me what they were doing. Rude, inconsiderate, scam, and total jerks. DO NOT DEAL WITH THESE PEOPLE.

This report was posted on Ripoff Report on 04/22/2013 09:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/custom-hearth-fireplaces/las-vegas-nevada-89128/custom-hearth-fireplaces-scam-terrible-service-no-follow-through-las-vegas-nevada-1045190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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