Custompro Design - website Design Institute ripoff, took money for six months and produced nothing Tampa Florida

August 21, 2005

Custom Pro Design of Tampa Florida was hired by Kristauphe gems a CA company to create a web site to sell minerals, fossils and gems. After 6 months and $2500 paid they produced zilch. They could not even create a home page after being given a page to copy, they could not even get that right.

After they did not answer phone calls and did not respond to emails they were sent an email saying to either have a web site up and running within ten days or refund the money or go to court.

They never answered so a lawsuit was filed in an attempt to recover the lost money. They were rude in their dealings, arrogant whenever asked why it was taking so long and finally impossible to reach.

June 7th Tech-n-Web of Santa Clara was hired, they kept in constant contact, called every day and completed an original and beautifully constructed web site complete and functional in less than a month.

They were in breach of contract, committed fraud by taking money and not providing back the service they promised, and continued to take money from our charge card and yet could not be reached by phone or email. We only got voicemail when calling.

Let this be a warning to anyone dealing with this incompetent company.

Victor
laguna niguel, California
U.S.A.