• Report: #1070180
Complaint Review:

CVS Caremark

  • Submitted: Thu, July 25, 2013
  • Updated: Thu, July 25, 2013

  • Reported By: ltran8 — Wheaton Illinois
CVS Caremark
PO box 6590 Lee's Summit, Missouri USA

CVS Caremark Only Recieved 1 month's worth of medication, paid for 3 Lee's Summit Missouri

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A CVS Caremark pharmacy representative contacted me regarding my prescription.  This was my first year navigating with mail order services and my first year with this company.  The representative stated that I did not have enough refills left for the 90 day supply but that I did have a 30 day supply available.  Since I was seeing my doctor that week, I told him that I would get the prescription renewed.  The representative offered to send me my 30 day supply prescription but that they could not do the 90 day supply until I got the renewed prescription.   However, the representative did not disclose to me that I would be charged the same amount for the 30 day supply as the 90 day supply.  I emailed and spoke with their customer care support and the response that I got was that was how the mail order system worked, that any shipment of any day supply would cost the same as a 90 day supply.  And that there was no further action they could do to refund me my money.  

This report was posted on Ripoff Report on 07/25/2013 07:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cvs-caremark/lees-summit-missouri-64064-6590/cvs-caremark-only-recieved-1-months-worth-of-medication-paid-for-3-lees-summit-missour-1070180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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