Complaint Review: CVS Caremark - Lee's Summit Missouri
- CVS Caremark PO box 6590 Lee's Summit, Missouri USA
- Phone: 800-552-8159
- Web: www.caremark.com
- Category: Drugstores
CVS Caremark Only Recieved 1 month's worth of medication, paid for 3 Lee's Summit Missouri
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A CVS Caremark pharmacy representative contacted me regarding my prescription. This was my first year navigating with mail order services and my first year with this company. The representative stated that I did not have enough refills left for the 90 day supply but that I did have a 30 day supply available. Since I was seeing my doctor that week, I told him that I would get the prescription renewed. The representative offered to send me my 30 day supply prescription but that they could not do the 90 day supply until I got the renewed prescription. However, the representative did not disclose to me that I would be charged the same amount for the 30 day supply as the 90 day supply. I emailed and spoke with their customer care support and the response that I got was that was how the mail order system worked, that any shipment of any day supply would cost the same as a 90 day supply. And that there was no further action they could do to refund me my money.
This report was posted on Ripoff Report on 07/25/2013 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cvs-caremark/lees-summit-missouri-64064-6590/cvs-caremark-only-recieved-1-months-worth-of-medication-paid-for-3-lees-summit-missour-1070180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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