CVS of Northville, MI Carley McNeill, Ast. Mgr. BANNED FROM CVS! Northville Michigan

The Assistant Manager was doing her job and had to deal with you harrassing her, so her "taunting" was her being polite and ending your ridiculous rant so she could return to her job. There is no reason for you to post on here aside from your own satisfaction of getting results from your complaining. I do think that your fallacious accusations are unnecessary and borderline libel. If you are able to shovel the snow then you were perfectly fine just walking through it and heading home. You instead, went inside and stole a shovel and cleared the "hazzard" from the path. In the process of this action you continually harrassed this young woman to the point that she had to call the police. This complaint holds no water against someone doing their job. If a restraining order was put in place then you must have done enough to deserve it sir. It sounds to me like you are the one in the wrong while the employees were simply trying to do their job. Good for her for simply saying "Did you find everything you need sir," because that is a very professional way to end a conversation thta should not have happened in the first place. 

Thanks for your support Cindy.  The nasty rebuttal wasn't written by a CVS employee.  It's legalistic style suggests it was by the Ast Mgr's "friend on the force" at the Northville Police Dept.  The police don't usually call people on the phone at their home to say they've been trespassing!

Please remember that this situation was caused by the chronically poor snow and ice removal at CVS, and not just at that store!  There have been other times that neglect has created hazardous conditions at other CVS stores - it's just that no one ever complained about my throwing salt on the ice etc before.  There will be other hazards at other CVS stores this winter, and we need to speak and act assertively to deal with that.  If you hear of anyone who suffers injury because of their neglect, I'll be available as a witness.

CVS's policy is apparently to discriminate against elderly and disabled people. It's odd that the company is in the pharmacy biz given this atttitude - maybe it should stop trying to serve the old and disabled and just eke out its living as a cheap dollar store. I am disabled too and it doesn't necessarily keep me from shoveling snow - how ignorant. This company needs to give the entire crew of its thug managers disability sensitivity training.

 I actually commend you for one thing.  Here you are a 65ish year old person with 10 years experience in Corrections.  Where even though it is a necessity for you to have a cart for balance, you are able to shovel snow without a problem for 10-15 minutes..just so you could get the cart through for balance.

It is actually fairly obvious what happened.  YOU couldn't and wouldn't as they say "let well enough alone" and apparently had to get the last word in.  Which is why I fully expect you to post an update here about how I am totally and 100% off base and don't know what the heck I am talking about.  In fact I would bet that even though you would be wrong you are going to accuse me of working for the company.  But when in fact you do that it shows that I probably hit at least a few points right on the head.

As I see it you complained when you entered the store.  You then on your own decided to shovel the snow.  You then go back in and complain again.   You also talk about going to the "back door".  So did you happen to get the shovel out of their stock room?  Did you go in their stock room at all?

But you don't stop there. You actually go back and complain for another couple of minutes.  Just how loud was your complaining.

It is interesting how when she was using her cell phone to call 9-1-1 you figured the matter was concluded and "immediatly" left the store.  Where most people would say you "high tailed" it out of there so you don't have a run in with the police, after all if you were in the right it is very obvious that someone like you would be more than willing to explain that to the police. 

It wouldn't even be beyond the scope of this that you knew you were going to be issued a tresspass warning and figured if you left before that happened they couldn't give you one. At the very least, this entire incident could be the result of BOTH sides.  At worst you were the entire instigator. Oh and as a person in law enforcement you should know that a business has the right to forbid you from coming onto their PRIVATE property.

 If they didnt want me as a customer, why didnt they just say so

- Umm...I think the Tresspass warning pretty much said that.