Complaint Review: CyberpowerPC, Cyberpower INC., CyberpowerPC.com - Baldwin Park California
- CyberpowerPC, Cyberpower INC., CyberpowerPC.com 5175 Commerce Drive Baldwin Park, California United States of America
- Phone:
- Web: www.cyberpowerpc.com
- Category:
CyberpowerPC, Cyberpower INC., CyberpowerPC.com - Careless, Unprofessional, Unreliable Baldwin Park, California
*UPDATE Employee: Reply to Original Report
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CyberpowerPC has a great website and supportive staff BEFORE you buy your product. Once they've dinged your credit card, they could care less whether or not they've sent you a working computer.
This report was posted on Ripoff Report on 02/08/2010 07:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cyberpowerpc-cyberpower-inc-cyberpowerpccom/baldwin-park-california-91706/cyberpowerpc-cyberpower-inc-cyberpowerpccom-careless-unprofessional-unreliable-ba-566429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Reply to Original Report
AUTHOR: CyberHD - (USA)
SUBMITTED: Friday, September 17, 2010
We do apologize for the inconvenience. All Cyberpower systems are tested before leaving our facilities. We have records which can show every constructed build fully operational before being received by a customer. It isnt common for items to be misinterpreted as improperly installed. Items can loosen or shift during shipping, especially if a package is handled roughly or founded with any impacts to the exterior packaging. Its a certainty and fact that any non-working system would never leave our facilities, unless instructed otherwise.
Ultimately, customer can decision to accept any warranty services or a refund a product if within the eligible time frame. Return Merchandise Authorization (RMA) numbers have their own procedures and processing time, which customers are informed with. If any instructions or information have yet been received, please contact our support.
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