Report: #11705

Complaint Review: Cybersonic Toothbrush

  • Submitted: Wed, January 16, 2002
  • Updated: Wed, January 16, 2002
  • Reported By: Audubon PA
  • Cybersonic Toothbrush


Cybersonic Toothbrush

Show customers why they should trust your business over your competitors...

We ordered this product in August of 2001 with the promise of receiving replacement brushheads every 3 months at the amazing price of only $4.65. Well it is now January 16 and we have yet to receive the replacement heads. Two months into using the product the original heads broke and were rendered useless. I have contacted the company once by phone and twice by email and received the same response, "the toothbrushes are on the way."

Well I have not received the brushes, but was finally billed, but not at the promised and advertised $4.65, but at an elevated price of $14.65. I can't wait to hear their excuse now. If I do not receive a refund for the additional charge (and the brushes) I will have my credit card company refund the charges.


Audubon, PA
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