Complaint Review: Cybersonic Toothbrushes - Dominguez Hills California
- Cybersonic Toothbrushes 685 W Victoria Street Dominguez Hills, California U.S.A.
- Phone: 800-770-7525
- Web:
- Category: Dental Services
Cybersonic Toothbrushes ripoff and ther is NO customer service
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Have been trying since September 2001 to receive my promised "brushes for life" replacement brushes.
When I called Cybersonic in September Operator #257 promised they would ship that week.
When I called back December 19, 2001, I was pleasantly surprised to learn that due to the greatly increased demand, Cybersonic hired more customer service personnel. Operator #256 promised my replacement brushes would be shipped and I should receive them "...in 9 days." As of today I have received nothing.
Tried calling them today (January 15, 2002) and was informed by a canned announcement that "due to the greatly increased demand for the Cybersonic system as CHRISTMAS GIFTS there would be such a delay in talking to a customer service person that I shouldn't wait and, after being informed that the best time to call was between the hours of 8 - 10 a.m. and 4 - 6 p.m. Pacific time, was cut off.
Their website has no means of contacting them via e-mail.
Cybersonic certainly doesn't have to worry about their customer service -- they have none!
Bill
St. Paul, MN
This report was posted on Ripoff Report on 01/15/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cybersonic-toothbrushes/dominguez-hills-california-90220/cybersonic-toothbrushes-ripoff-and-ther-is-no-customer-service-11620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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