Report: #1071940

Complaint Review: cymax

  • Submitted: Wed, July 31, 2013
  • Updated: Wed, July 31, 2013
  • Reported By: Joni — Nickerson Kansas
  • cymax
    12020 sunrise valley drive
    Reston , Virginia

cymax CYMAX - sent wrong item wants me to PAY THEM! Reston Virginia

Show customers why they should trust your business over your competitors...

I  ordred a chair size futon and a chair size futon cover to go with it.  Cymax sent the wrong size cover- thye sent a full size cover. I immediately conatcted them. They have taken 3 weeks to respond and then tell me they will charge ME if I return the item that THEY sent wrong.  I ornignally asked for an exchage for the proper size- but they never responded to that email either. this company is very hard to deal with , even when they make the mistake-- and they will rip you off. 

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