• Report: #1071940
Complaint Review:


  • Submitted: Wed, July 31, 2013
  • Updated: Wed, July 31, 2013

  • Reported By: Joni — Nickerson Kansas
12020 sunrise valley drive Reston , Virginia USA

cymax CYMAX - sent wrong item wants me to PAY THEM! Reston Virginia

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I  ordred a chair size futon and a chair size futon cover to go with it.  Cymax sent the wrong size cover- thye sent a full size cover. I immediately conatcted them. They have taken 3 weeks to respond and then tell me they will charge ME if I return the item that THEY sent wrong.  I ornignally asked for an exchage for the proper size- but they never responded to that email either. this company is very hard to deal with , even when they make the mistake-- and they will rip you off. 

This report was posted on Ripoff Report on 07/31/2013 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cymax/reston-virginia-20191/cymax-cymax-sent-wrong-item-wants-me-to-pay-them-reston-virginia-1071940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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