Complaint Review: Czplatinum.com - Internet
- Czplatinum.com czplatinum.com Internet U.S.A.
- Phone:
- Web:
- Category: Jewelry Stores
Czplatinum.com Ripped me off, called me a B*TCH on the phone! California Internet
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I ordered a ring from them. Their return policy says you can return your ring within 10 days for receipt for a FULL refund, within 15 days for an exchange. I rec'd the ring, didn't like it, called the SAME DAY to tell them I was returning it & they told me they'd keep a 20% "fee" -which is not what the return policy stated.
GET THIS: they said that since I had OPENED THE BOX to see the ring, they considered that ordering simply to "view" the product which nullified their full return policy. I asked how in the WORLD I was supposed to even try the ring on, look at it, decide if it was what I wanted, etc. without opening the box... they wouldn't cooperate.
I returned the ring, got 90% back (after quite some time & several phone calls) & filed a claim with my credit card company who handled if from there. Their customer service people (after I rec'd the ring, NOT before) were rude & even CURSED at me. One called me a B*TCH! Can you believe that??? I am being as serious as a heart attack -she called me that! On the phone! I nearly fainted!
Needless to say, I don't recommend this company to ANYONE. This is absolutely the worst company I've ever dealt with and I shop online a LOT. BOOOHIIISSS to czplatinum!
Tracey
brownsville, Illinois
U.S.A.
This report was posted on Ripoff Report on 07/17/2007 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/czplatinumcom/internet/czplatinumcom-ripped-me-off-called-me-a-btch-on-the-phone-california-internet-261423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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