Report: #1395626

Complaint Review: Daily Harvest Smoothies

  • Submitted: Fri, August 25, 2017
  • Updated: Fri, August 25, 2017
  • Reported By: Texas Millenial — Austin Texas USA
  • Daily Harvest Smoothies

    Nationwide
    USA

Daily Harvest Smoothies Daily Harvest ; Daily Harvest, Inc. Rip-off auto renew. Company will not cancel subscription. Not transparent business practices. New York New York

Show customers why they should trust your business over your competitors...

 This company was deceptively unclear that it autorenews and does not cancel your unwanted subscription when you ask them to. After first unwanted charge, per instructions on their website, I sent an email asking them to cancel my account. I also made it clear that I was unhappy with the service, didn't like the products, and no longer ever wanted to receive products again. I also told them that their service is not clear about how it autorenews when you purchase the first package. They responded to my message but did not cancel my subscription or account. Their response was an extremely long copy-paste email, and it was not until the very end of the long email that they stated that they wanted a confirmation of cancellation. The entire beginning of the email made it seem like I had already cancelled my account. Putting the need for confirmation in the end of the long message is sneaky and not transparent. After the third unwanted shipment and charge, I responded them asking them to cancel, and they finally did. I also had 2 separate people talk to me on email instead of having the same person respond. It seemed very odd.

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This report was posted on Ripoff Report on 08/25/2017 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/daily-harvest-smoothies/nationwide/daily-harvest-smoothies-daily-harvest-daily-harvest-inc-rip-off-auto-renew-company-w-1395626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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