Report: #973699

Complaint Review:

  • Submitted: Mon, November 26, 2012
  • Updated: Mon, November 26, 2012
  • Reported By: pyroblade99 — Baltimore Maryland United States of America
    1529 Dean Street #3
    Brooklyn, New York
    United States of America Long Shipping & Ships Wrong Inferior Products Brooklyn, New York

Show customers why they should trust your business over your competitors... is a total scam. Purchasing from this website has been not only a headache for me but for the thousands that have shopped there.

On Nov 7th, I purchased a Roku XS from their website for $59.99 I recieved AN item on Nov 23. The Item I recieved is a Roku XD, an inferior model. I have came across a few other customers online that recieved the inferior product.

On top of sending the wrong product their shipping takes a very long time. But it's stated it take 6-10 business days to ship, in which it did. But having to wait so long to find out that the item is wrong is very frustrating.

I have contacted their customer support on friday and have not heard back. They have been contacted again today. In terms of customer service I haven't seen any.

If the seller would like me to re-evalute their score they need to rectify this situation with no cost to me.
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This report was posted on Ripoff Report on 11/26/2012 09:13 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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