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Report: #1288478

Complaint Review: Dalton's Auto Repair - Spokane Washington

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  • Reported By: Girl 17 — Medical lake Washington USA
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  • Dalton's Auto Repair 5521 N Colton Lane Spokane, Washington USA

Dalton's Auto Repair Chris Dalton Charged for services not rendered and tried to overcharge for services not performed. Spokane Washington

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 I hired Chris Dalton with Dalton's Auto Repair in Spokane, WA off of a Craigslist ad. I was having problems with my transmission shuddering and shifting hard and leaks on my Chevy Tahoe. In the process of estimates for services, he quoted me $500.00 for repairs verbally, and upon arriving to pay for services rendered, he handed me an invoice for $626.00. I noticed he tried to charge me for services on the invoice that were not performed on my vehicle, and when I brought it to his attention and questioned his honesty, he admitted it was a mistake and re -typed the invoice correctly in which the invoice was now $426.00 as I stood there watching making sure it was accurate. Also, the transmission that he worked on is still not shifting well and resisting after he claimed he replaced the torque converter and was now perfectly fine. I am needing to take my Tahoe into a shop now for full diagnostic testing to make sure what services performed were indeed performed and get resolve on the oil leaking issue that Dalton refuses to make right as he says he does not warrant parts or services. Two days after receiving my vehicle back after completion of services, my oil coolant line came loose while driving and sprayed coolant all over the inside of the hood and engine. When I contacted Mr. Dalton, he proceeded to not only deny that he touched that part of the engine and also refused service. When I persisted to explain this was never a problem before you had my vehicle and I knew by the completion of services performed that he had to have touched it, he reluctantly came to my home to fix the coolant line. Two days later, I noticed heavy oil dripping under my Tahoe that he had claimed he had fixed and I had paid for. I contacted him again to find out why the leaking would still be going on and make it right, and he refused, denied and accused me of lying and proceeded to not warrant his services and basically said to not contact him any further or he would file a harassment suit against me. The next day, I offered a settlement and resolution as a partial refund for services clearly not performed; he refused and proclaimed I owed HIM another $300.00 for fixing the coolant line that was not his mistake. He texted me inappropriately with profanity and name calling and accusations of breaking my vehicle saying he was not at all responsible for what has happened since the vehicle left him. Upon further investigation of Dalton's Auto Repair on the internet and social media, I have discovered that there have been others that have been cheated, ripped off and taken advantage of by his services including senior citizens on a low fixed income and families. I am writing this report to make aware of this dishonest and fraudulent mechanic services by Dalton's Auto Repair and plead for an investigation of this business. I have filed a report with BBB and am waiting to hear back of the steps taken to make this right on our own account, but to stop this practice from further thriving and hurting other people.

This report was posted on Ripoff Report on 02/18/2016 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/daltons-auto-repair/spokane-washington-99212/daltons-auto-repair-chris-dalton-charged-for-services-not-rendered-and-tried-to-overchar-1288478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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