Complaint Review: Danielle Sullivan - Baltimore Maryland
- Danielle Sullivan Custom shietel Baltimore, Maryland USA
- Phone: 443-447-8800
- Web: learnlacefront.com
- Category: Arts and Crafts
Danielle Sullivan- Learnlacefront.com , Don't fall for these, it's all a scam, she know's nothing about weftmaking. Baltimore Maryland
*REBUTTAL Owner of company: SOME CUSTOMERS ARE JUST IMPOSSIBLE TO SATISFY....
*REBUTTAL Individual responds: There are always two sides...
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I am a hard working mother of two, am Christian and lives in Auburn, MA. It all started beginning of this year when my Husband allowed me to take $4500 from our saving account and invest in a business. Been a handy person I am, I settled in the weft making business.
My first correspondence with Danielle Sullivan was via email on alibaba.com, I had sent an inquiry about the wefting machines she had advertised on that website. I was looking to buy one from China, but since there was a USA supply I opted for her instead. Here is the email I received from her.
E: Price inquiry from ****** in United States Date:Wen 30 Jan. 2013 13:39 From:John Sullivan Send to:******** Message Origin: UNITED STATESMessage IP: 75.94.85.* Hello, Thank you for your interest in hair wefting technique. Please call me at US+443-447-1880. I will explain everything over the phone. Meanwhile, please check our webpage: www.brazhair.com/wefting.html Warmest Regards, Daniele Sullivan Master Wig Designer |
I checked out the website and called her on the phone, she informed me that she was going to offer me the class for $4000, including 2 machines for wefting. I was very skeptical about it and so I decided to drive to Maryland to meet her personally, I drove from Massachusetts 14hrs back and forth, and I wanted to be sure that she was guanine. She met me in a Dunkin Donut in Baltimore, I requested her to take me to her wefting and wig making school, but she refused insisting that she teaches in her Basement and didn’t feel comfortable to take me there, she also didn’t bring any of her prior or student’s wefting work to show me.
That was a not satisfying, but she forcefully reassured me that she was going to teach me how to make wefts and I will be able to sell those wefts and make money. When I got back to Massachusetts, she continuously sent me text messages asking me to make my decision, she told me she is a busy woman and I had to make my decision quickly. Unfortunately I didn’t save the text messages, but I will be requesting them from my phone company. She then sent me an email to pay a non-refundable fee of $400.00 to reserve the class. She didn’t offer me any contract to sign but she sounded genuine so I decided to make the payment. Please see the attaché PDF file of all the email correspondence between me and Danielle. Also there is an invoice of the payment I made through PayPal. After I made the payment she offered to travel to Massachusetts on the weekend of April 14th and 15th 2013, but I thought that was too soon and so I told her to plan for the weekend of May 19th and 20th 2013 that was going to give me more time to think about it. She went ahead and booked the plane even without confirming with me, she did that on April 9th. She sent me her Itinerary of travel via email. See attached email correspondence. All she was concerned about was for me to pick her at the airport, which is 1hr away from my house. Since I was very interested I agreed.
She sent me an email suggesting That I had to look for the Machines on EBay or look for one on Craigslist so I could pick them up by myself, I didn’t feel comfortable, I have no experience with sewing machines, I voiced my concerned about it, she then assured me with that email on April 25th that she will take care of it. 2weeks before the date she sent me a website for a company in New York where I was to order the machines from. It cost me $1300 to buy the machines see Attached PDF of the invoices that I paid that company. Since they couldn’t deliver in time for the Class with Danielle, my husband had to drive 10hrs to New York to pick them-up.
May 19th I drove 1hr to the Airport to pick her up, when she got to my house, she insisted I had to pay, $2300, upfront, without signing a contract before she taught me anything. I had the whole amount in the house but since I didn’t feel comfortable, with how she was insisting that I had to pay, I also noticed that she didn’t have any human hair for me to practice as she had promised. I decided I will pay her $500.00 CASH AND pay her the lest of the money after I was comfortable, she agreed to do that. She gave me some cheap materials to read and then she started figure out the machines. She was having trouble with the Machines and had to make multiple phone calls I don’t know to whom, asking help to figure out the machines. By the Time we got to the machines it was 3pm, she only taught me how to sew on fabric, I didn’t get to work on making any wefts. She set up, some You-tube video’s that I could watch about wefting. When I was watching them I saw other ladies, reporting of how she had ripped them off, when I asked her about them she insisted it was not true. By the time I dropped her off at the hotel at 7pm, I couldn’t make a weft on my own, and I had not practiced on any hair. I was starting to get frustrated with her, she expected so much from me and she was taking advantage of me, because she saw how much I wanted these.
By the next day may 20th I had to pick her up from the hotel, I was having issues with babysitting, I also texted her and told her I was becoming dissatisfied with how she was teaching me and how she treating me expecting that I should pick her-up and bring her to my house, I had paid her she should take a cab to my house. She called me and told me I was a loser, She accounted to me all the money I would lose telling me” if you don’t pick me up, you will be the loser because you will lose $400 that you paid for my travel to Boston, $1300 you paid for the machines and the $500 Cash You paid me yesterday. She insisted that before she teaches me the technique I had to have $1000 in cash, and a check of $800. I felt like I had no other choice than to pick her so that I can learn the technique, so that I couldn’t lose all the other money I had invested into these. I decided to buy bankers cheque this time around, See the attached picture. When she got to my house it was 3pm and her plane was leaving at 8pm and so we had to leave my house at 5pm, she still insisted that she could teach me the technique in the remaining time of 2hrs. She sat at the machines and she couldn’t figure out the machines; she started to call other people on the phone. By the time she got me to make my first weft with some cheap synthetic hair it was 4.30pm. I will send you a piece of that cheap weft I made and she took a picture of me insisting that I knew how to make wefts. I informed her that I was upset because she had misguided me into believing she was guanine, I had trusted her and paid her $1900 without a contract, only to realize that I couldn’t make a weft on my own. When I asked her about the human hair she promised to give me to practice with, she threw at me some cheap human hair which I will also send to you to see. She then insisted that I had to give her $800 cheque that is when I told her I was not going to give her any more money, for her shoddy work and business. I told her to leave my house, and told her to pay a cab to the airport. She went on to tell my husband that I was refusing to take her to the airport. My husband convinced me that I should take her back to the airport. After all she had done to me; I took her in my car to the airport. Enroute to the airport, she was on the phone laughing, saying it was not a total loss; I have made $1500, for only 3hrs of work I did. That made me furious, that I couldn’t pay attention on how I was driving and where I was. I dropped her off at the airport and she boarded the plane to Baltimore. Why I sent her that text, was to give her a warning if she continues with that shoddy kind of a business, she doesn’t know who she will encounter next, it won’t be a nice person like me who after all she did to me I was nice to her, she was in my house I would have probably done something to harm, but I didn’t, I picked her from the airport and dropped her back and after all that, I paid for her to travel to Boston, a place she has never travelled before and gave her $1500 for nothing and she has the gut to ask for $800, more. Why I suspected it was a scam all along, the following day on May 21st, when I went to click on the website she had initially given me brazhair.com.I got these message
This domain name expired on May 21 2013 03:39PM
Click here to renew it.
Brazhair.com
As I said before I might never get my money back, but I wish I can expose Danielle Sullivan and learnlacefront.com shoddy business practices, and hope no other person falls for their lies.
Thanks
This report was posted on Ripoff Report on 12/03/2013 07:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/danielle-sullivan/baltimore-maryland/danielle-sullivan-learnlacefrontcom-dont-fall-for-these-its-all-a-scam-she-knows-1104121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
SOME CUSTOMERS ARE JUST IMPOSSIBLE TO SATISFY....
AUTHOR: Daniele Sullivan - ()
SUBMITTED: Sunday, March 02, 2014
SOME CUSTOMERS ARE JUST IMPOSSIBLE TO SATISFY...
If you read this, please learn from the horrible experience I had, and NEVER try to satisfy an impossible customer. Better to walk out and loose your income, than risk loosing your life!!!
Sincerely,
Daniele Sullivan
MAster Wig Designer
#1 REBUTTAL Individual responds
There are always two sides...
AUTHOR: Daniele Sullivan - ()
SUBMITTED: Tuesday, February 18, 2014
Hannah Long | Dispute Resolution/Trade Practices
Tel: 410-347-3988
Fax: 410-735-1802
Email: hlong@greatermd.bbb.org
www.bbb.org | Start With Trust®
Better Business Bureau | Greater Maryland
502 S. Sharp Street, Suite 1200
Baltimore, MD 21201
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