DAR Waterfront & Associates Attempted collection of non-existent past due balance Sherman Oaks California

 Ordered Brio/Allegro Eye Serums from online ad promoted by well known afternoon talk show hostess. It was for 30 day trial w/ billing after that time for future auto shipments unless you cancelled before the 30 days was up. I had products sitting unused and still in box a week later. Knew I wouldn't use them so I called number on shipping slip and explained that to them. They gave me RA# to return products to warehouse which I did. I told them to cancel any future shipments and wanted nothing more from them. I believe I called USPS tracking to make sure they got package, then called the company to confirm it which they did. I believe that was very early this year 2017 or late 2016 when the above occurred. After that I either received a charge on my card or a bill from cream company with charges of over $200 for what I had already returned and confirmed was received by them. I called again and they said it was done/sent in error and ignore it. I've had no contact from them since then.

On Aug 7, 2017, I received a form letter from DAR Waterfront saying they were trying to collect past due balance of $212 for the creams I returned before. I'd not received any notice or paperwork from DAR prior to that. Gut feeling was this was not legit. I did not call the 800 number for their auto system as I did not want them to get my phone # if they have caller ID. They said in letter my account had been sold to them from original company and they were trying to collect the debt. Old acct # was 5681105 and new one was 10055282. Interesting. Didn't think companies SOLD collection accounts to any other company. They normally, I would think, hire an agency to collect past due monies or keep someone on retainer to do that. That was the first clue of many this whole thing was an alleged scam to scare you into paying. I may call that 800 number from another phone and see what info I can get. Will update later if needed. Hope this helps others in same situation.