Complaint Review: Dark Knight Armoury - Princeton Indiana
- Dark Knight Armoury 401 North Richland Creek Drive Princeton, Indiana USA
- Phone: 1-812-761-1031
- Web: www.darkknightarmoury.com
- Category: Clothing Stores
Dark Knight Armoury Medieval Collectibles Poor Customer Service, Expensive but NOT Customer-Oriented. Princeton Indiana
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I purchased a corset and a medieval skirt for big bucks. I paid dearly for shipping, so the order cost well over $150.00.
They arrived in time, but the corset was not as pictured so it didn't match the skirt, and more importantly the sizing was way off. They said to subtract 4 inches from your waist measurement, which I did, but the corset was too tiny to fit anyone but a child (I only weigh 110 lbs.). Good quality in the manufacturing, but they don't know the first thing about women's measurements, so of course I returned the items at my expense. I waited WEEKS to hear from anyone after paying for shipping Both Ways. They ignored my emails and online contact attempts. Finally I called and threatened to call the BBB. They responded then, and refunded PART of my purchase costs They took out over $25.00 for "restocking fees"!!! Is this even legal? I will never buy from them again. Beware...Medieval Collectibles is the same company and they will RIP you OFF! Unfortunately, they seem to be very, very greedy and NOT customer-oriented.
This report was posted on Ripoff Report on 05/01/2014 03:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dark-knight-armoury/princeton-indiana-47670/dark-knight-armoury-medieval-collectibles-poor-customer-service-expensive-but-not-custom-1143336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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