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Report: #745222

Complaint Review: Datalink Bankcard Services Co. - Internet

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  • Reported By: Walter — Dallas Texas United States of America
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  • Datalink Bankcard Services Co. 3505 Token Drive Internet United States of America

Datalink Bankcard Services Co. Put a hold on over $6,000 of legitimate charges locally charged and swiped to offset one $804 foreign country charge, THEN TERMINATED OUR ACCOUNT WITH NO WARNING Internet

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This company is out of control and run by an overzealous control freak that makes no bones about telling customers how to run their business, takes criticism personally, unreasonably holds customer's funds for petty and inadequate and inaccurate reasons for unreasonable amounts of time.  When you vehemently and correctly complain, they will just terminate your account immediately with no allowance given, or double  check (second opinion) by other executives, and with no time allowed to make alternative credit card processing arrangements.  They are still holding over $3,000 of our  company's money and they said they would keep it up to 90 days.  They claim their contract allows these unreasonable and irresponsible acts but god forbid we should terminate their contract early, no telling how much they would reach into our bank account and just take.  We have been in business almost 18 years in North Dallas and no credit card processing company has ever lost a dime due to chargebacks to us or other unusual items that  we have always historically covered.  Simply due to the fact that we did not agree with the business approach suggested by Datalink, "do not do any foreign transactions on our internet billiard supply business" conducted at www.hawleys.com.  They need to get real, take a leap into the internet age and get rid of the maniac that is responsible for treating their customers like trash when they would have otherwise made them a lot of money over many years, with zero losses!

This report was posted on Ripoff Report on 06/25/2011 03:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/datalink-bankcard-services-co/internet/datalink-bankcard-services-co-put-a-hold-on-over-6000-of-legitimate-charges-locally-ch-745222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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