Report: #1053801

Complaint Review: Days Inn - Corbin, KY

  • Submitted: Sat, May 25, 2013
  • Updated: Sat, May 25, 2013
  • Reported By: Brenda T — Palatine Illinois
  • Days Inn - Corbin, KY
    1860 Cumberland Falls Hwy
    Corbin, Kentucky
  • Phone: 606-528-8150
  • Web:
  • Category: Hotel

Days Inn - Corbin, KY Double Corbin Kentucky

Show customers why they should trust your business over your competitors...

 I booked (and paid in full - $66.30) for a room on May 1, thru a 3rd party service.     On May 2, I called to change the date from May 18 to 22, and was told it would not be a problem.  When I arrived, they could not find the reservation, and charged me $86.23 (extra charge because I have 2 small dogs).   When I arrived home, I checked my Credit card statement, and had been charged fro bothe the $66.30 and the $86.23.  I called the hotel.  They acknowlege they received both payments, but refused to refund any amount because they said I was a "no-show" for the original reservation date and therefore responsible for the charge (even though I called 20 days before the original date to change it).  Additionally, the room was not very clean & seemed very old.  I only asked for what is fair - I agree to pay $86.23 for the room, and if the 3rd party reservationer ( held a commission from what they paid, they can keep it, but $66.30 (minus BringFido's commission) should be returned to me. 

Do yourself a favor, and find a different hotel!

(I know I will not be staying at a Days Inn ever again)

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