Dazzle White, Dazzle White Pro, Clean Whites Dazzle Smile VARIMI LLC, Wellbhealth, white-smiles.com, smilewhitespro.com, Dazzlesmile.com, Farend Services Limited from Florida and Colorado, has Deceptive Practices and is a Rip Off, with Bogus Charges on your card Aurora, Colorado

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

Like thousands of others I too was defrauded by rauscherbekke.com (Cleanwhites.com) and Farend Services, LTD (Dazzlesmilepro.com).  They collectively entice people with online advertisements for Cleanwhites.com along with Dazzlesmilepro.com teeth whitening products.  All they "ask" is that you pay to cover shipping and handling at ($0.99 + $1.95 each) to trial the product.

Both company's customer service departments called me two days later to "say thanks for the trial order and to 'offer' a monthly subscription".  They both said that the phone conversation was being tape recorded so I CLEARLY AND FLATLY stated that I would not under any circumstances agree to a monthly subscription and would cancel the product trial immediately if required.  They BOTH agreed to send the trial samples any way as advertised with no subscription requirement.

A month later I received a monthly "subscription" bill for $87 per month on my credit card!  I immediately called the credit card company to dispute the $87 charge, but not the $0.99 or $1.95 charges.  Of course when I called both merchants they left my call in an automatic call system for an enormous wait.  Then when I finally reached a live person they refused to cancel my initial subscription even if I returned the remaining trial product.

THESE PEOPLE SHOULD BE IN PRISON FOR INTERNET FRAUD!  They willfully suppress their real intentions and 'terms & conditions' so that they can extort money from people online!

Like thousands of others I too was defrauded by rauscherbekke.com
(Cleanwhites.com) and Farend Services, LTD (Dazzlesmilepro.com).  They
collectively entice people with online advertisements for Cleanwhites.com along
with Dazzlesmilepro.com teeth whitening products.  All they "ask" is that you
pay to cover shipping and handling at ($0.99 + $1.95 each) to trial the product.

Both company's customer service departments called me two days later to "say
thanks for the trial order and to 'offer' a monthly subscription".  They both
said that the phone conversation was being taperecorded so I CLEARLY AND FLATLY
stated that I would not under any circumstances agree to a monthly subscription
and would cancel the product trial immediately if required.  They BOTH agreed to send the trial samples any way as advertized with no subscription.

A month later I received a monthly "subscription" bill for $87 per month on my
credit card!  I immediately called the credit card company to dispute the ~$87
charge, but not the $0.99 or $1.95 charges.  Of course when I called both
"merchants" they left my call in an automatic call system for an enormous wait. 
Then when I finally reached a live person they refused to cancel my initial
subscription even if I returned the remaining trial product.

THESE PEOPLE SHOULD BE IN PRISON FOR INTERNET FRAUD!  They willfully suppress
their real intentions and 'terms & conditions' so that they can extort money from people online!

Bobbie Millar or whoever you are,

Your canned response to all of these complaints is becoming boring. People are not fools. It's obvious that you have a lot of unhappy customers.

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .he terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,