Complaint Review: Dazzle White Toothpaste - Internet Internet
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- Author Not Confirmed
- Dazzle White Toothpaste dazzlewhite.com Internet United States of America
- Phone:
- Web:
- Category: Dental Services
Dazzle White Toothpaste Health Member WH Access MyDietPartner.com order a free trial of their toothpaste and then received another 4 tubes at a price of $115 US, then I was charged on my credit card for numerous other charges from other related companies listed Internet, Internet
*UPDATE Employee: Hello,
*UPDATE Employee: Hello.
*UPDATE Employee: Hello.
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When I saw a free trial on Yahoo.com for DazzleWhite toothpaste, I ordered it. I received my free trial and was charged for it. I then received 4 more tubes of the toothpaste at a charge of $57 US. Upon this charge I promptly cancelled any further orders. The company said I had requested them (in the fine print). When I received my credit card statement, the company had charged me twice for their product, so now I was being charge 115 US for 4 tubes of toothpaste.
When my next credit card statement arrived i had 3 additional charges associated with my initial $5US purchase. They were:
Health Member $8.13US, VH Access $3.61US, MyDietPartner.com $&.81US
I have notified my credit card company and was informed that there is anothr charge on the account for $7US.
None ot these charges were authorized by me. Each company has a number to cancel the product. Everytime I seem to do this another product number pops up on my account. I am seeing no end to the charges. Please help.
This report was posted on Ripoff Report on 09/19/2009 02:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-white-toothpaste/internet/dazzle-white-toothpaste-health-member-wh-access-mydietpartnercom-order-a-free-trial-of-th-497438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Hello.
AUTHOR: Gemma R. - (USA)
SUBMITTED: Friday, September 25, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#2 UPDATE Employee
Hello.
AUTHOR: Gemma R. - (USA)
SUBMITTED: Friday, September 25, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#1 UPDATE Employee
Hello,
AUTHOR: Gemma R. - (USA)
SUBMITTED: Wednesday, September 23, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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