Report: #521430

Complaint Review: Dazzle White

  • Submitted: Mon, November 09, 2009
  • Updated: Fri, November 20, 2009
  • Reported By: shaz — Atherton Internet Australia
  • Dazzle White

    Internet
    United States of America

Dazzle White 8664371621 Ripped off or passsed on my credit card details to other unscrupulous companies. New York, Internet

*UPDATE Employee: Hello,

*UPDATE Employee: Hello,

*UPDATE Employee: Hello,

*General Comment: I agree.

*General Comment: CANNED RESPONSES

*UPDATE Employee: Hello,

Show customers why they should trust your business over your competitors...

These companies are charging my credit card for things I did not authorise as I know I cancelled them as soon as I ordered the DazzleWhite Pro product..

 

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This report was posted on Ripoff Report on 11/09/2009 06:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dazzle-white/internet/dazzle-white-8664371621-ripped-off-or-passsed-on-my-credit-card-details-to-other-unscrupul-521430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#1 UPDATE Employee

Hello,

AUTHOR: Martin Maureen - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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#2 UPDATE Employee

Hello,

AUTHOR: Martin Maureen - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
Respond to this report!

#3 UPDATE Employee

Hello,

AUTHOR: Falon Tylor - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on

the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens

up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not

aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call

us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
Respond to this report!

#4 General Comment

I agree.

AUTHOR: Ernest - (U.S.A.)

I'm sure everybody knows by now that this is a scam response by a scam company. Despite the response from "customer service" the complaints keep rolling in. If you've been duped by these scamsters report them to your States Attorney General. Tell the AG to refer to Rip-Off Report and note the so-called customer help "hello" replies to complaints. I know for a fact that they do read these reports. I've also read that there is an investigation going on at this moment concerning operations like these. It's time some arrests were made.  

 I think everybody is tired of their worn out response. Rip-Off report should block their obviously useless "hello" posts. They don't help scammed customers and appear to give an air of legitimacy to their scam. I tend to see them as taunting replies.

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#5 General Comment

CANNED RESPONSES

AUTHOR: Kathy - (U.S.A.)

OMG.  I am so sick of seeing these generic responses to everyone that has a complaint about DazzleWhite or any other type of teeth whitening product...probably all the same ripoff company.  Different names, same old crappy response from these scammers.
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#6 UPDATE Employee

Hello,

AUTHOR: phyllis horne - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process. Your satisfaction is our number one concern,

Thanks,

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