• Report: #555764
Complaint Review:


  • Submitted: Sun, January 17, 2010
  • Updated: Mon, January 18, 2010

  • Reported By: Leessee — Blairgowrie Other Australia
Internet United States of America

DAZZLE WHITE # Avalanche Tech Credit Card Scam/Rip off Internet

*UPDATE Employee: Hello,

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It seems that I definately am not the only person who seems to have been taken for a very expensive ride by a company that I have never ever heard of:


I like others, applied for a 'ONCE OFF" 'FREE TRIAL" of Dazzle White but they kept coming, unbeknown to me that charges such as $67.40 then $13.64 then $95.30 then $97.11 then $26.81 then $96.22 & finally $98.85.

The company names respectively are:

# Avalanche Tech
# Health Smile
# Ultifreshwell
# Improve Health
# Elite Pack
# Pristine Health
# White Smile Pen

I only receive quartely bank statements & when I realised what was going on & found out that I have SO FAR been SCAMMED $495.42.

I know that it will be a nightmare trying to cancel these direct debits due to the multiple company names & varying charges due to the fact that the initial FREE TRIAL & P&H fee was put on my credit card willingly.

I believe the only quick recourse solution to dissolving these payments is to cancel any subscriptions directly with the company/ies involved, & since they seem to be uncontactable, I do not like my chances!

From reading other support tickets, it does not look positive or probable that any type of re-couping stolen funds will be possible.

Please advise as to whether there is any path to follow to obtain retribution or if it is the case that I will have to write it all off as a bad learning experience when it comes to Internet buying.

I do hope that there will be more than enough of us getting up in arms to be able to take some sort of legal action or to atleast, put these scammers totally out of business.


This report was posted on Ripoff Report on 01/17/2010 05:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dazzle-white/internet/dazzle-white-avalanche-tech-credit-card-scamrip-off-internet-555764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: derek.johnson - (United States of America)


If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

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