Report: #497355

Complaint Review: DazzleWhite DAZZEL WHITE

  • Submitted: Sat, September 19, 2009
  • Updated: Sat, September 26, 2009
  • Reported By: pat — whitwe mnt lake Arizona USA
  • DazzleWhite DAZZEL WHITE
    dazzel white.com
    Internet
    United States of America

DazzleWhite DAZZEL WHITE hit my debit card for co. i did not know with foriegn debit charges had to cancel debit card to stop as i called and cancelled but they keep taking money from my account Internet

*UPDATE Employee: Hello.

*UPDATE Employee: Hello,

Show customers why they should trust your business over your competitors...

saw add on face book for dazel white and  smile bright thought i could use products


went on line from facebook . got products and checked they had only taken amount they had said. i then thought no more about it tell several weeks later i looked up my bank balance and realized they had debit my account . several times and for amounts i had not aggred to. no one in there right mind would give a cart blanch to debit there account not only for there product but other companies you did not know about or request. called requesting cancelation and was told they would cancel i sent product back then 3 days later more debits on my account from 3rd party out of country charges call my bank they said to cancell my debit card as there was no way to know how many diffrent co. would be hitting my account.


 this was and expensive mistake !!!!!


tried to contact facebook to get them to take add off was unable to contact.    


burned


 

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This report was posted on Ripoff Report on 09/19/2009 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dazzlewhite-dazzel-white/internet/dazzlewhite-dazzel-white-hit-my-debit-card-for-co-i-did-not-know-with-foriegn-debit-cha-497355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 UPDATE Employee

Hello.

AUTHOR: Gemma R. - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,


Respond to this report!

#2 UPDATE Employee

Hello,

AUTHOR: Gemma R. - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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