Report: #1383472

Complaint Review: DC Pool

  • Submitted: Thu, July 06, 2017
  • Updated: Thu, July 06, 2017
  • Reported By: Eileen — Farmingdale New York USA
  • DC Pool
    Medford,
    Medford, New York
    USA

DC Pool Dennis and Lou On may 24,2017,Lou from DC pool arrived to open the pool. He assured me that everything was under control and he would complete the opening because I needed to go out.the next day the pump was leaking.i called and they came within the next day to fix it due to the rainy weather,we didn't go into the pool until June 11th.at that time we discovered that although the pool ladder was in,it had not been bolted down.this resulted in using the ladder and having it come right out.my daughter banged her head because of this.we did not have the hardware to bolt it in ourselves because DC took it when they closed the pool.i spoke to Dennis the following day and he told me that he would send someone on Thursday, June 15th..it is July 6th and no one has come despite many phone calls to DC and their promises that someone will takes care of it..at this point they will not take my calls..this business is very disorganized and they were happy to take my money for the pool opening but their job was incomplete and they can't be bothered to correct it.DO NOT USE Medford New York

Show customers why they should trust your business over your competitors...

 On may 24, Lou from DC pool came to do my pool opening.Due to the rainy weather we didn't use the pool until June 11th. at that time we discovered that the pool ladder was put in but not bolted down.the ladder came out when my daughter was using it.on June 12th I called Dennis​and he said that he will send someone out on June 15th.. it's July 6thand no one has shown up.. despite repeated calls to DC and their promises to come. This was a pool opening paid for in cash and the job was incomplete.DC cannot be bothered correcting it.. very disorganized business. Do not use

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/06/2017 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dc-pool/medford-new-york/dc-pool-dennis-and-lou-on-may-242017lou-from-dc-pool-arrived-to-open-the-pool-he-assur-1383472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.