dcccd/Northlake Northlake College Financial Aid Irving , Texas

My husband had the exact same issue you are experiencing. As told to us after waiting on hold for 2 hrs only to be Hung up on and then driving up to el centro college and waiting for 4 hours, after you have submitted your tax return several times by uploading it, the computer Will not accept it anymore and will continue to show the required documents need to be sent in. The most effective way to clear that error n override the many times you have sent the wrong info is to fax it....if you go to WWW.dcccd.EDU/verify and login there is a fax coversheet you MUST print out and fax as well. If you are married and your spouse is on ur tax return u MUST print out the SPOUSE coversheet and fax separately with requested tax forms....Good Luck to you.

I see that I am not the only one having this problem. Thanks for all your comments and help. I have given up on Northlake College and the whole dcccd education system and I have also filed a complaint with the Ombudsmans office. I think we all should file complaints. This is ridiculous and these people should have to pay for what they are doing to us. The website to file a complaint is www.ombudsman.ed.gov and the phone number is 1-877-557-2575.  Good luck to you guys!!

The University of Texas
at Dallas, http://www.utdallas.edu/  is free for people that make less than some
where between 20,000.00 and 30,000.00 a year if you want to look into going
there. This is a four year college and if you can get in it would be smart
because hardly any classes transfer over from a community college.

There has been a ton of complaints about these DCCCD colleges on reviews, but some how they get them removed and make up all the positive ones. They got mine removed. I went to El Centro College and it was a complete nightmare. They left me crying every time I had to deal with anyone in any department and finally decided to go to a four year college. The financial aid department was the most unprofessional people I have ever meet in my life. Stay away from them, these people get their enjoyment out of life by making and ruining other peoples lives, or trying to at least.

Below is what an employee wrote that worked in the financial aid department at El Centro College,

"
I
certainly do not want to be critical of El Centro college because I work with
some wonderful people, however, I would want others to be aware that there are
many, but not all employees that work in the financial aid office(as you will
see when applying) that are very unprofessional, lazy and simply just unhappy.
I must say that after realizing that I must make a copy of every scholarship I
complete or any other paperwork, being misinformed several times by Samona
Griffin (intentionally with witnesses), being a victim of slander as the
Director (John Wells) sit by and supported it, I will finally leave those
bitter individuals behind. I would advise anyone that this department has been
the subject of many complaints by students and it is a worthless battle so if
you have to go through this department instead of just registration pray and
take a deep breath before you go. Its not about the students because it is a
family affair in there. You shall see for yourself. I regret attending this
particular campus just for convenience when the environment of the others were
much better and professional. This department has become complacent with
misinforming, embarrassing, acting immaturely and inappropriately because
everything is swept under the rug.Good luck and hold on to your dreams and do
not become discouraged by those who obviously are unhappy because they have not
purpose. Know that when you know your purpose and who you are, those that don't
will feel threatened by you. I hope the district office looks into this and
does what is right(defined by policies ) and morally. No student should have to
endure any type of mistreatment by any staff at any college when they are
attending for the sole purpose of completing higher education. I hope someone
with some authority reads this and addressed it because it is a serious problem





"

Regards,

April 

There was an article in the Dallas Morning News today about the same thing - check it out and maybe you can get some answers.