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Report: #695944

Complaint Review: d.c.s collection agency - Internet California

  • Submitted:
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  • Reported By: nesha — chesapeake Virginia United States of America
  • Author Not Confirmed What's this?
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  • d.c.s collection agency Internet, California United States of America

d.c.s collection agency CAN TAKE YOUR MONEY BUT CANT TALK TO YOU Internet, California

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I had been sent a  notice in regards to my student loans being in default. Understanding I could  not commit to making  full payments, my wages begin to get garnished from DCS.
 
When i first begin seeing the amnount  that was being garnished it took me for suprise. 
I have  been trying to contact DCS to see if I am able to reduce the amount of my garnishment. 

When trying to call in to the collection agency, you are greeted by an operator who then connects you to your "account manager". Unfortunatley I have  not been able to directly  speak to my "account manger" (Monica).  I have placed several calls and left countless messages. I have  yet to recieve a return call. when I call back to speak to someone differently, the operator never leave room for you to speak and keep connecting you to an account manager that in my opinion doesnt exist.

How am i supose to communicate or inform of hardship if there is no one available to speak to concerning my account. This has  been going on for over 6 months    


please help, 
nesha 
(((REDACTED))) @yahoo.com  

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This report was posted on Ripoff Report on 02/16/2011 08:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dcs-collection-agency/internet-california-/dcs-collection-agency-can-take-your-money-but-cant-talk-to-you-internet-california-695944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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