DealDash When it is Closed to new bidders more will pop up. Internet

Well I'm sorry to hear that you've experienced these difficulties with our service. We strive to provide customers with a fair and honest bidding experience, and currently have over 1.5 million registered users in the United States.

I completely understand how frustrating it can be to experience problems in the auctions or issues with items, and then not get any assistance. However, I assure you that our customer support team is prepared to investigate and address concerns regarding the rules that govern our auctions, as well as discuss your options regarding any substitutions offered for unavailable items.

We did experience an unanticipated increase in customer support queries during the holidays, and so I apologize if you were not provided with the quick, courteous service that our customers deserve. I have been unable to locate your account using the details you've provided here so I am unaware if your concerns remain unaddressed, nor am I able to check on the specific auctions or orders that you've mentioned. However, we are currently able to respond to customer messages within 24 hours, so if you haven't been assisted with these issues yet please let us know. We would love the opportunity to demonstrate our commitment to providing you with a satisfactory bidding experience, and am confident that the issues you have described here can be resolved.