Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1214125

Complaint Review: Dealertrack Technologies - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Webster Relocation — Atkins Arkansas Atkins
  • Author Confirmed What's this?
  • Why?
  • Dealertrack Technologies Nationwide USA

Dealertrack Technologies Central Dispatch, JTracker, Mark O'Neil - CEO STILL NO IMPROVEMENTS IN THE SOFTWARE - 15 MONTHS LATER - TERRIBLE SERVICE LAKE SUCCESS New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Since Dealertrack Technologies took over CentralDispatch.com and Jtracker.com there have been no improvements.  Not one in 15 months.  The rate has tripled.  The software has many faults that have not been addressed.    Let me put this in simple terms.   Let's pretend Dealertrack is a local McDonald's restaurant.  Follow this analogy.

1) the floor would never get washed

2) the parking lot would never be cleaned

3) the food prices would triple

4) no new food items would be added to the menu

5) the help would suck

6) the lines would be 5 times longer at the drive thru and in the lobby

6) the food would be served cold

7) management would not fire an employee when they screw up because they wouldn't care. 

The difference here is that Brokers and Carriers need a Central Dispatch service to manage orders.  They can't just go to Burger King when McDonald's sucks.  

You have to keep buying the crap food at McDonalds and wait for someone to build a competitive restaurant  to go to.  

I hope that happens soon.  So do ever other broker and carrier hope so too.  When you make your customers puke like Dealertrack does - you can't expect the whole thing will not blow up in your face. 

Do you hear me Mark O'Neil?   You are making us puke.  We are tired of eating your crap!   Fix it right.

This report was posted on Ripoff Report on 03/07/2015 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dealertrack-technologies/nationwide/dealertrack-technologies-central-dispatch-jtracker-mark-oneil-ceo-still-no-improvem-1214125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now