Report: #1199143

Complaint Review: DealExtreme - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, January 03, 2015
Updated: Sat, January 03, 2015
Reported By: Andrew — Toronto Ontario

Author Not Confirmed

Why?

DealExtreme Internet USA

Phone:
Web: http://www.dx.com
Category: Audio & Electronic Retail Stores

DealExtreme DX Product hasn't arrived in 2 months Hong Kong Internet

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I've been waiting for my product to arrive for over 2 months; they keep telling me it's on its way and now it's in China apparently. I don't even live in China, how did it end up there after 2 months?! Are DX so sloppy that they messed up the country I live in? This appears to be the case. Live chatting customer service was little help as the guy didn't even work for DX and was unable to do basic things, like emailing or faxing info. This coupled with his very poor grammar, led me to believe he was borderline retarded.

Their customer service is laughable and they do not ship items properly. I still want my item so I will continue to interact with "customer service".

This report was posted on Ripoff Report on 01/03/2015 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dealextreme/internet/dealextreme-dx-product-hasnt-arrived-in-2-months-hong-kong-internet-1199143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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